Go Kinetic

Uniti Group

About this app

Go Kinetic brings you the power and convenience to manage your Kinetic account and connected home quickly and easily.

With the Go Kinetic app, you can:
• View and pay your bill
• Enroll in AutoPay and paperless billing
• Get real-time support with live chat or Digital Assistant
• View technician details and arrival time with Track My Tech
• Manage your Wi-Fi network, set up parental controls and pause device access with the click of a button
• Track orders and support requests
• Receive special offers and on-demand alerts and notifications
• And much more…

You’re always connected and in control. Go Kinetic and start today!

Ratings and reviews

Horrible service. The internet is extremely spotty and kicks off multiple times a day, multiple times a week. Will not be using this company any longer. It's going up to $99 and it's not even worth the $49 promotion I signed up for. I had to disconnect the Wi-Fi just to type this. I have to reset it, of course, which I just did last night before bed, not even 10 hours ago.. It's now 8:10AM.. Save yourself some time. I'm searching for a more stable and faster provider.

I was told to download the app and that I could "Do anything with it." However, when I went through the registration process, at the end it declared, "Registration Failed." I tried to call Kinetic, got into the chatbot push-the-button round robin, and it took hours to get someone on the phone. They said that they would send me a link by email and all I had to do was click the link and put in a password. I never got the email.

App works when it wants to. I have been having issues for the past year with the app. I have not been able to log in. It loads and then tells me to sign in and once I put in my credentials and hit login it just loads and loads and gets stuck on the log in screen. I have uninstalled the app multiple times and it does the same thing. The website does the same. What is the point of online bill pay if you aren't even able to log in to your account to pay the bill? Fix your dang app!

What’s new

Our team brings periodic updates to the Play Store to help improve the performance and efficiency of our app.