
Raven Del Rio
Absolute trash app since the original was replaced with this blue-tiled app. Automation NEVER works after changing the bulb color or brightness unless you scrap an entire routine and start over. Constant issues with timer settings actually functioning. So many reviews are low, yet this company can't get it or keep it together. Will definitely be looking for an alternative for my Philips bulbs.
12 people found this review helpful
Signify Netherlands B.V.
February 9, 2025
Hi.
We sincerely apologize for the frustrating experiences you've had with our new app. We're sorry to hear about the issues with automation, timer settings, and overall performance.
To address these issues directly, please reach out to us by going to (Discover> Help Center > Live Chat).
Looking forward to hearing from you.

David Cameron
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I really really need a 1x2 widget for this app so I can replace the original version of the app with this updated version! I have become accustomed enough to the new app to where it doesn't annoy me in any major ways...but PLEASE please, pretty please give us a 1x2 sized "on, off, home" widget like the original app has! Pretty please with a cherry on top! I don't have room for a 4x4 widget on my home screen. Also it would be nice to turn on lights at sunset and off at sunrise. Why can't we?
11 people found this review helpful
Signify Netherlands B.V.
March 3, 2025
Hi.
Thank you for sharing your feedback and enthusiasm for the app! We're thrilled to hear that you've adapted well to the updated version. We are happy to inform you that for the sunrise and sunset feature, is available in our Schedule features.
For assistance, please reach out to us by going to (Discover> Help Center > Live Chat).

_
Terrible app. Messy, sometimes redundant controls in different locations and methods. Unreliable light control. Barely a step up over those no-name Chinese product apps. Can't set colors and have them slowly change on a schedule. 'Automations' only allow 5 abrupt color and brightness changes. And mine randomly stopped working one day. Motion sensor can't control specific lights, only an entire single room. And can't activate a scene.
9 people found this review helpful
Signify Netherlands B.V.
December 5, 2024
Hi,
We sincerely apologize for the frustrating experience you've had with our app. We understand how disappointing it is when a product doesn't work as expected.
To assist you on this, please reach out to us by opening your WiZ application and going to (Settings > Help Center > Live Chat).