![](https://play-lh.googleusercontent.com/a-/ALV-UjWmXgeUuvasKh6N1jOKNZL9W0F3d5XzverRymbJuV7HnjOdVgTLBw=s32)
jx agn
I loved version 1, so after transitioning to version 2 today, it's very underwhelming. My lights automatically paired when I signed in, but it won't let me change the light settings. I keep hitting Save and Apply, but it doesn't do anything. I can only change the color/brightness by talking to Alexa, and it just makes the process inconvenient, especially since my place really needs lights. Version 1's sliding scale for brightness and vibrance was much more user-friendly.
Signify Netherlands B.V.
July 19, 2024
Hi.
Your review is much appreciated and we would like to apologize for the issues you encountered upon migrating to the updated WiZ Connected application.
To assist you immediately on this as we truly understand the importance of having working lights in your place, please reach out to us by going to (Settings > Help Center > Live Chat or Email).
![](https://play-lh.googleusercontent.com/a-/ALV-UjXjAAtbfFemQzCQha3Al9hHIe-O7Cz7dfmna_INqkxoDPDwFJg=s32)
Isa
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App is okay. I think it would be better if there was more detail in the instructions, communication between the app and bulbs during pairing, and errors that are encountered (unknown issue). I feel like it is too oversimplified in some areas. I had to search up a post on reddit titled "A public service: better instructions for wiz pairing v.2 app" to pair my bulbs after lots of failures. I really miss the way groups worked in the legacy app. It was easier. The new options are nice though
Signify Netherlands B.V.
July 20, 2024
Hi Isa.
We truly appreciate your list of feedbacks for the updated WiZ Connected application and rest assured that we will take note of these feedbacks for future improvements.
If you require assistance on the error you faced or any other technical assistance, feel free to reach out to us by going to (Settings > Help Center > Live Chat or Email).
![](https://play-lh.googleusercontent.com/a-/ALV-UjUbZkdCOBCbK9fpp1FLuT2S4RrLYE68mnkfo3d-7A7Pb7-D_dbJ4g=s32)
Annika Fear
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The buttons for the sign in options vs migration should be much clearer, maybe a list style. The hotspots for the on/off toggles are tiny. The ability to control multiple rooms without setting up a scene would be great, I can't apply any given color or theme to multiple rooms at once. The bulbs are great, the app could be a bit more intuitive
1 person found this review helpful
Signify Netherlands B.V.
July 9, 2024
Hi. Thank you for your valuable feedback on the Wiz app! We appreciate you taking the time to share your thoughts. We're constantly working to improve the app's usability and functionality. For any other assistance or feedback, feel free to reach out to our support team via the apps by going to (Settings > Help Center > Live Chat).