
Abel Kasahun
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WorldFirst's service is very good. Their customer service is also good, and the money transfer process is simple and straightforward. Providing local currency accounts is especially helpful, and creating a convenient way to send and receive money in different currencies is a great advantage for international trade and transactions. However, the app and web need to be improved, sometimes it is very difficult and very slow when it needs to be. We expect better things and adjustments in the future.
25 people found this review helpful

Adnan Taufique
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Transactions are slow compared to other platforms. also customer service is horrible, does not share vital information regarding what type of transactions are allowed. There is no in-app indication of different account type either. Test transactions are usually reversed within minutes in other card providers, but the worldfirst card just show it as pending and support doesn't reply to the query.
7 people found this review helpful
WORLD FIRST SERVICES LIMITED
June 10, 2026
We understand this can be frustrating. We are working towards making this better. We would appreciate it if you could send us the details at https://www.worldfirst.com/uk/help/.

Akalor Philip Ukwujede
It's totally useless and a waste of time, you can't receive payment from a third-party account, so what's the use of all those nonsense account numbers you provided for customers. This is one of the worst fintech I have ever seen. It's completely a scam, stay away from World First, if you value your money.
1 person found this review helpful
WORLD FIRST SERVICES LIMITED
July 22, 2026
I am sorry that our product is not for you. We are not a bank, we are designed to help companies send funds across the world in different currencies and to receive funds from marketplaces.