
Abel Kasahun
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WorldFirst's service is very good. Their customer service is also good, and the money transfer process is simple and straightforward. Providing local currency accounts is especially helpful, and creating a convenient way to send and receive money in different currencies is a great advantage for international trade and transactions. However, the app and web need to be improved, sometimes it is very difficult and very slow when it needs to be. We expect better things and adjustments in the future.
24 people found this review helpful

Lemak Sarah Nenlak
Worse experience ever. It is over 2 month trying to get my account verify. When I applied for verification, it takes more than 10 days when I chat them, then they will immediately decline my application and ask I apply again. If this last one doesn't work then I won't bank with you. I can't beg you to bank with you. It's for your own interest. Worse international bank ever. Waste of time and efforts

Irfan K
I am a freelancer and I did my KYC. After that, I asked the support team to make a world card. They said I needed 100 USD in my account. So I received payment of 800 USD from a client. The client sent it but I was asked to do some extra tasks and submit documents. As I am a freelancer, I submitted my Upwork profile, agreements, and orders that I managed. But the transaction declined and returned to the payee. This has been a worse experience for me as a freelancer.
17 people found this review helpful
WORLD FIRST SERVICES LIMITED
February 28, 2026
We apologize for any inconvenience caused and truly understand your frustration. To assist you further, could you email your account ID and region to our service team (clients@service.worldfirst.com)? We'll try our best to help you. --WorldFirst