Works as promised. Transfers usually happen on time. I compared exchange rates with multiple providers and remitly offers one of the best rates with no transfer fees (above 1k). Also, the person receiving the money gets the exact amount, no bank or other fees.
This is the worst sending money app available and the worst customer service. Take my word on this. They keep asking for confirmation of IDs and still dont process the transaction. Was even thinking of filing a consumer case on them.
I am SO GLAD I discovered Remitly and don't have to deal with the other major agencies anymore. The rates are low, free if you do bank account to bank account, and the service is fast and reliable.
I AM TOTALLY UNSATISFIED. JUST TROUBLE. CUSTOMER SERVICE DOESNT KNOW WHAT THEY ARE TALKING ABOUT!!!! YOU GUYS DIDNT HELP ME AT ALL!!!!!
Remitly is the best and safe, my family receive the money right away with no problems.
Just bad customer service:(
Thanks for being a Remitly customer! This release contains:
- An improvement for UK customers paying with their bank account. We now show you the bank payment instructions immediately after submitting a transfer, cutting down the number of screens so you can fulfill your transfer faster.
- General improvements and bug fixings
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