
David Beal
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I bought several different cameras this one is the worst of the bunch. Mostly due to the app. Its terrible at detecting humans often looking away or tracking the wrong direction. The app has no way of showing you where there are probable events. If I set with a lower threshold then it misses most movements all together. The app has no way of speeding up play back so no quick way to scan through the mountains of worthless recordings. It's only positive is the video quality which is pretty good.
10 people found this review helpful
IP Camera manufacturer(深圳市施瑞安科技有限公司)
February 19, 2025
Thank you for your timely feedback. You can contact our technical staff to help solve the problem~support@sricam.com

Hu Zhang Wei
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The technical service assistant is very helpful to assist in any issues. If email can't help to solve it, they are fine to use Whatsapp or Wechat to ease communication to solve the issue
6 people found this review helpful
IP Camera manufacturer(深圳市施瑞安科技有限公司)
September 27, 2025
Hello, please send your issue to our technical staff via email at support@sricam.com. The technical staff will help you resolve the problem. We look forward to your 5-star review. Thank you!

Joachim Chow Kar keat
The playback barely works. Most of the playback recordings doesn't load, only some does. I'm connected to the same wifi as the cctv and it's still the same
1 person found this review helpful
IP Camera manufacturer(深圳市施瑞安科技有限公司)
October 8, 2025
Please try updating the app to the latest version in the app store.
If you encounter any issues, please contact our technical support team via email: support@sricam.com.
We would greatly appreciate your 5-star review. Thank you!