Charles W
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Yeah let's just complicate things more because technology is supposed to make life easier. I mean, I sure hope nobody steals my highly classified estimates and invoices. The customer support instructions say to push the "get in touch" button which doesn't actually exist...like thier phone number. I am stuck in a loop and can't contact them. This authenticator should probably be an optional feature. Heck, some people might pay extra for that. I want to cancel my subscription at this point.
77 people found this review helpful
Scot Roher
Meh. I have TFA enabled on half a dozen other sites and apps i use, and none of these require a secondary app to get the job done, or a backup email address. Still, it did perform as intended and get me set up on the first try. Three stars for actually working, two off for having to do it with yet another app. There is a better way.
18 people found this review helpful
Xero Accounting
September 8, 2021
Thanks for leaving a review Scot.
Ntsako Masinga
I am really annoyed, missing a day of work because of this app. After joining and paying to use xero. I am requested to use multi factor Authentication which i never requested. During the trial all was fine. Took me an hour to download the app, i tried scanning and use set up key, i get an error internet connection issues, if issue permisist Check your date and time settings. Please remove multi factor Authentication on my profile, i need to work. I can not contact your support team.
4 people found this review helpful