Charles W
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Yeah let's just complicate things more because technology is supposed to make life easier. I mean, I sure hope nobody steals my highly classified estimates and invoices. The customer support instructions say to push the "get in touch" button which doesn't actually exist...like thier phone number. I am stuck in a loop and can't contact them. This authenticator should probably be an optional feature. Heck, some people might pay extra for that. I want to cancel my subscription at this point.
77 people found this review helpful
Ntsako Masinga
I am really annoyed, missing a day of work because of this app. After joining and paying to use xero. I am requested to use multi factor Authentication which i never requested. During the trial all was fine. Took me an hour to download the app, i tried scanning and use set up key, i get an error internet connection issues, if issue permisist Check your date and time settings. Please remove multi factor Authentication on my profile, i need to work. I can not contact your support team.
4 people found this review helpful
Johan F Barlow
I don't know why I have to verify my account 10 times a day, and trust my device 10 times a day, this is extremely frustrating working with Xero.