
Mahogany S
used to be incredibly helpful for notes and other things, but the main function I've been using it for doesn't work now. it won't let me print pictures on it-- has the preview and apply buttons hidden away. I don't need the frames or stickers, I literally need it for the picture use! worked perfectly before, but idk what changed in the few months! just bought 20 rolls of sticker paper for it, useless now! will change rating if fixed!
6 people found this review helpful

Sharon Medway
Absurd. Useless. I got this little thermal printer to create labels for a project. The printer is useless without the app because that needed to be a thing. app sucks harder than anything I have ever used. it crashes constantly, the content is missing from the menus and I cannot even use it to print any labels which defeats the entire purpose of installing it. It also tracks a massive amount of data including your location which is required for printing for some inexplicable reason. utter BS.
21 people found this review helpful

Joanne Woollard
used to be a great little app that worked well with its devices, but since the recent update is absolutely awful, fonts don't load, things don't print correctly, and there is no end of issues. Don't bother wasting your money on this brand
Zhuhai Hengmao Electronic Co., Ltd.
July 23, 2026
Hi Joanne, we’re truly sorry for the frustrating post-update experience. We’re reaching out to troubleshoot your issues:
Font loading failure: Does it happen when switching fonts, or are all default input boxes untypable?
Printing issues: Could you share details? E.g., incomplete content, garbled text, or other errors?