
Amanda Buchanan
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app connects, then disconnects, every time, so we barely get images. Have 2 came, same for both. I see no consumer help. phone not the problem, it doesn't turn off any other apps automatically and within minutes every time. I would be happy to contact you via online support but as you can see in the beginning of this review I see no place where there is customer help. so no, I will not be contacting you on online support- where? the whole point was that I could not find support.
TrailCam Go
November 13, 2025
Dear customer, you can submit your issue to our technical support staff through "My - Upload Log" in the app, or directly email support@jichen-tech.com; our technicians will help you resolve this issue, thank you!

Eagle E
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do not buy. app wasn't as easy to navigated and once you got it to view the area where you set it up , that's all you get. it doesn't store pictures in the gallery on the app and if you walk away from the camera it stops taking live view . the batteries that came with it died in two hours just during set up. ive gone through 3 sets of batteries did a factory reset went back through each step no good. contact with customer service is a joke. it wont take rechargeable batteries its worthless.
5 people found this review helpful

Terry Shelander
The first set up is a little tricky, but then easy to reconnect. The 120 degree field of view is OK, but 180 would be better. Also, it would be easier to use if it had Wi-Fi connectability in addition to blue tooth. As it is, your smartphone must be in line of sight with the camera to comnect. But the videos are good, and the mounting strap allows it to be mounted on poles or even large diameter trees.
6 people found this review helpful