I sent money to Bangladesh, xoom said they have link with Prabhu agents in Bangladesh but in reality their communication with prabhu agents are not good at all. My dad had to go to many banks connected with prabhu, all the banks refused to give money to him. Xoom sucks :(
Absolutely Horrible, they wanted copies of my bank account, utility bill, relationship with the recipient and how often I plan to send money all to just send $100 dollars. I then used Remitly who processed my request w/no questions asked out of what's needed to send.
Tried to send money to my brother in law in rural mexico so he could run to the store for me and pick up some flowers and chocolates for valantines day....went 2 days and no funds. Find out they froze the transaction until I sent them copies of my drivers license and bank statments.....what the heck. Now I missed valentine's day. Bad enough I'm so far away but I can't even count on this supposed reliable company to complete a simple transaction. Called them 2 times and had to answer tons of questions about what the money is for and how I know this person. Felt like I was on trial. First time sending money to mexico. I will be looking for another. Not recommended at all.
I like the concept of the app but they decided to cancel my transaction without a reason. Doesn't let me send money to anyone. I don't understand how they do their business. Terrible customer service! I'll be using another app for money transfers.
Excellent app and service. I've used Xoom for years to support family and friends abroad. Rarely have issues. The verification process is not difficult and needed once only.
But I'm worried now that PayPal is taking over I'll hate that company I hope they don't destroy Xoom
Easily fulfill money requests (and more)!
Now family and friends can request money, mobile reloads, or bill payments using Xoom’s website. They enter their own information, so it’s more accurate and easier for you.
We relay the details to you. And you can accept or decline requests with just a few taps.
- Get request notifications in the app
- See full request details
- Easily accept or decline requests