I could easily transfer money to my bank accounts earlier. However, after updating the app, I cannot transfer money to any of my accounts. Tried calling customer care but they are not helpful. Reinstalled multiple times but doesn't work. It keeps on throwing error message "Check receiver's account details" where these are same accounts on which I used to transfer earlier. Will switch to other money transfer service. Not happy anymore. It was very helpful earlier though.
Good app but after sending money to other country it will take 1 week for the recipient to receive it. But if I send it from a WU office, the recipient could get it in minutes. Why so much delay if I send it from the WU app? Pls make it faster too... And I'll give 5 STARS 🌟🌟 🌟🌟 🌟 Thank you.
Tries to force me to sign up for MasterCard Secure Code. Won't let me complete a money transfer unless I sign up. I don't want to sign up so I can't sent money through the app. I was able to send money through the website without signing up. First you start charging fees to use a debit card and now you are forcing me to sign up for this MasterCard program if I want to use the app. Very disappointing. Another 1 star review for this app.
I was happy the first time i used it but i tried sending money again it was terrible it said declined lols my account has money its just western union wasn't allowing me to send money again twice n a day!! Do not download use money gram instead! I was pissed off i needed to send money again to my brother it was a emergency so they made my experience awfull
I've used this app several times in the past 30 days the fee was usually $6.50 - $11. Using my bank card, today it's $30.99 !!! Very irritated by this. A couple of transactions were "held" for me to call in to verify myself, which I can understand, but shouldn't on most to the same person, my son. It's okay for convenience, but to increase the fee since last week, uh no !
Couldn't be more disappoint in an app. Tried charging me 30$ more than actually going to a physical location to send a payment. And when I called tech they didn't do anything about it just kept repeating that I was wrong. Will never use again
Thanks for your feedback. We’ve listened and made improvements to the WU app.
- Bug fixes
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