Lost interest... Took away Pay At Agent in the app so now either my fees are doubled or I have to call and try to understand the person with the foreign accent, causing mistakes.
Download at own risk Gave up. WU hasn't kept up, very sad. I tried using this application on a Samsung Galaxy S3. I often see Western Union system errors. Which to me means this application is not really ready for primetime. this is unfortunate, because I like the features of this application. Couldn't get into my acct, escalated thru WU CS. They couldn't figure it out. Got a bunch of promo codes for the hassle. After 10 years am switching to another company.
Smooth Much better than Money Gram. More expensive, but faster and more user friendly.
Doesn't let me log in Before the last update I had no issues using it on my S6. It doesn't recognize my password and it doesn't send any emails to me when I tried the forgot password option.
Suck.suck suck I have to call every two weeks. .because it say my password is incorrect. .but it not ..so the security question I use my girlfriend name and my pet name and you would think that I will remember all of this because my girlfriend been my friend for over 30 years and my dog been my dog for over 10 years so you think I don't know who they are name..everything is incorrect. .I can log on one week ..then the next week..I'm on th dam for over 30 mins phone with someone I can't even understand ....suck..suck.suck
Performs Well **New updates make it just about flawless! I've had issues with the app freezing up in the past, but my last few transactions went smoothly in that aspect, so maybe that's been fixed in an update. The only suggestion that I have is to give the app user the ability to access My WU Points to apply to the fee. Otherwise it's pretty user-friendly.
Thanks for your feedback. We’ve listened and made improvements to the WU app.
-Now send money to Cuba
-Add new receivers quicker and easier
-A new look and feel on the receiver page
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