
Obito Uchiha
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Batch no 00795 On box clearly written software base/Mobile app connected, then further how to verify that these are software based or not?. recently bought ronin eminence but could not connect with app, keep on showing identifying and loading, if the box is showing that app studio then why they are not connecting? provide solution for this. i skip audionic and zero to choose this product first experience.
1 person found this review helpful
Hi Obito,
Thanks so much for letting us know! We're already looking into this and will have it sorted soon. We really appreciate your patience in the meantime.
Regards,
Product Development
Ronin

Shifa Khan
Hello, this is a really terrible app. Whenever I open the app, it just stays stuck on the “Identifying Earbuds” screen. Even though my earbuds are already connected via Bluetooth, they don’t show up in the app. It keeps displaying “Identifying Earbuds” and doesn’t proceed any further. My experience with the Ronin app has been very disappointing.
Hi Shifa,
I hope you are doing well. Please note that the app has since been upgraded to address the improvements. Kindly update to the latest version of the Ronin app and enjoy the updated app.
Regards,
Product Development
Ronin

Khan G
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I have Ronin Mist Pro earbuds. After the recent update, they stopped connecting, but now they connect again. However, the sound quality has changed and it doesn’t sound like it did before the update. I have tried resetting the earbuds several times, but the problem is still there. The current sound feels different and uncomfortable, and it puts a kind of pressure on my head. The previous sound was much better and more comfortable. Could you please tell me how I can fix this and get the original
1 person found this review helpful
Hi Khan,
I hope you are doing well. The issue can be resolved be restting the earbuds manually. First, disconnect the earbuds from Bluetooth, and then tap five times on both earbuds at the same time to reset. This will let you hear the original sound of the earbuds.
Regards,
Product Development
Ronin