ZALORA - Fashion Shopping

4.3
366K reviews
10M+
Downloads
Content rating
Everyone
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About this app

ZALORA - ASIA'S ONLINE SHOPPING FASHION DESTINATION



ZALORA's 12.12 Sale Happening in December!
Up To 90% Off on Selected Items!
Free Shipping on Your Purchases!
30 Days Free Return!

T&C applied

ZALORA is the leading name when it comes to fashion shopping online with style. Carrying an ever-expanding line of local and international brands tailored for consumers in Asia just like you. From day dresses to shoes and heels, beauty needs to makeup, gifts and accessories like watches and luggages, there’s something for everyone with an eye for fashion.


We offer a seamless customer experience from start to finish, through our trend-led edits, in-house designs and products, as well as weekly highlights. Browse top brands and featured categories while keeping your eyes peeled for app-exclusive flash deals, festival picks and sales like our iconic Singles’ Day takeover. Don’t forget to add everything that you love to your wishlist for easy reference, especially during the shopping spree frenzy. As always, we offer free and express shipping options, 30 days free returns, a variety of payment methods, including cash on delivery, and unparalleled customer service.


The ZALORA app lets you do the following as well:


* Shop by Category

Finding something specific like a pair of vintage indigo jeans, lifestyle sneakers or an accessory for your outfit? Home in on exactly what you need with our sorted catalogue, browse, add to bag and checkout in record time.


* Do a Visual Search

Spot an outfit you like? Snap a picture of the apparel and we’ll find you something similar that’s sold by us. Tap the camera icon on the search bar to get started.


* Receive Push Notifications

Be the first to know about our latest arrivals, exclusive offers, flash sales and updates to your order. We promise to deliver the good news straight to you.


* Seek New Inspiration

We’ve integrated our magazine into the app, bringing to you the best reads in the world of fashion. From the latest Korean trends to tips on dressing up and other lifestyle stories, our magazine has them all.


* Get Recommendations

Tap on ‘Just For You’ to discover style picks based on your preferences. The more you browse, the better our recommendations get. It’s that simple!


* Browse our Outlet Store

Searching for something affordable? We have past season steals that are cheap in price but high in aesthetics and value. Expect huge discounts and marketplace finds at amazing prices - no coupon or promo code needed.


Don’t wait, download the ZALORA app and change the way you shop today.


SEA Awards:

* 2016 Markie Award - Best Mobile Experience

* TOP BRAND Online Apparel Gen X Winner 2014-Influential Brands

* Best Choice Online Fashion Store-Best Choice Awards 2014

* ONLINE SHOPPING SITE OF THE YEAR 2014 Award-Vulcan Post Readers’ Choice Awards


Got a question? Contact us...

- Singapore: https://www.zalora.sg || customer@sg.zalora.com

- Philippines: https://www.zalora.com.ph || customer@ph.zalora.com

- Hong Kong: https://www.zalora.com.hk || customer@hk.zalora.com

- Indonesia: https://www.zalora.co.id || customer@id.zalora.com

- Malaysia/Brunei: https://www.zalora.com.my || customer@my.zalora.com

- Taiwan: https://www.zalora.com.tw || customer@tw.zalora.com

Updated on
Nov 26, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 2 others
Data is encrypted in transit
You can request that data be deleted
4.3
366K reviews
zukuziae
September 14, 2022
Can you please add a feature where we can exclude brands or product type, etc. Also, can you add more Category options in Feature discounts in welcome page instead of just Women's Clothing, Women's Shoes, etc. It's hard to navigate when the options are limited and getting high number of results. Furthermore, it helps a lot when you put an info about the model's height and the clothing size they wear. For bags, wallet, etc., it's best when a model is carrying or holding it. Thanks!
48 people found this review helpful
Fazlina Binte Saat
November 23, 2022
They gave me an item with a askew logo placement. When I requested for an exchange, they gave the same item right back. I contacted their customer service who promised to look into the matter by checking the stock availability. However, I was met with silence when I emailed them to find out the outcome. So I had to contact the live agent again. There was no more stock. This could have been avoided if they drop an email to state there was no stock left to exchange with. So awful.
6 people found this review helpful
Zalora South East Asia Pte Ltd
November 25, 2022
Hi There! Please accept our sincere apology. We are very sorry to know about your experience with us. Please reply back to our email and our Customer Experience Team should look into this matter again. We promise to get this resolved quickly. Thank you
Dom Lozada
November 21, 2022
One way to improve this app is to work on your customer service. The chat functionality is not helpful. It takes too much time to get a response and most of the time it disconnects before you get an agent. Also, the delivery time of the items purchased takes so much time. It is better to buy items in Lazada or Shopee. Delivery time is faster and you get the same deal.
11 people found this review helpful

What's new

- Bug fixes and UI improvements.

Love us? Give us 5 stars! Help us make the app even more awesome by sending us your reviews and suggestions at mobilefeedback@zalora.com.