ZALORA-Online Fashion Shopping

4.7
570K reviews
Content rating
Everyone
10M+
Downloads
Content rating
Everyone
Learn more
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About this app

ZALORA - ASIA'S ONLINE FASHION EXPERTS
When it comes to fashion shopping online, ZALORA is your go-to style guru! We’ve got an exciting lineup of local & international brands, all handpicked for fashion lovers - just like you.

Shop online to Enjoy Savings, Sales, Vouchers & other Perks
While fashion is what we’re best known for, fashionable clothes aren’t the only thing we serve. Here, you’ll find a comprehensive range of categories & brands, including luxury, sports, beauty, health, electronics, kids, toys. We promise 100% authentic products from all our brands so you just shop online with ease. But don’t let down your guard entirely, flash sales and exciting campaigns happen regularly! Best to keep your eyes peeled on our Shopping App for big events such as Monthly sales, Payday Sale, Birthday Sales, and 10.10, 11.11 and 12.12 Mega Sales. That’s when you enjoy savings with our cashback, vouchers, discounts, and promo codes. Our advice? Add everything you covet to your wishlist for easy reference, especially during crazy sales season. No worries if you have trouble making your pick, get inspired by the new arrivals and discover section for tailored product offerings. Checkout is fairly simple, all it takes is just a few clicks. Plus, with a variety of payment methods including cash on delivery, online shopping is now hassle-free. Now, finish that with ZALORA VIP to enjoy unlimited free express shipping, priority access to sales and exclusive offers.

Safe Online Shopping with ZALORA ļ¼100% Authenticity guaranteed by Brands ļ¼Safe transaction - Payment release upon order confirmation ļ¼Track your shopping order from payment to delivery. ļ¼Shop with confidence - 30 days free return (T&Cs apply) - Secure payment via various payment options: āœ…Buy Now, Pay Later āœ…Cash on Delivery (COD) āœ…Credit or debit card āœ…PayPal āœ…GrabPay āœ…E-Gift Card or Wallet Credit

Shop These Collections on Our Shopping App Online:
šŸ‘— Clothes - Fashionable clothing for women, men & kids ranging from dresses, t-shirts, polos, jeans
šŸ‘œ Accessories - bags, watches, sunglasses
šŸ‘Ÿ Shoes - Sneakers, heels, sandals
šŸŒ™ Ethnic & Traditional Wear - Baju kurung, baju Melayu, and kebaya from top local brands - LÚBNA, Naelofar, NH By Nurita Harith
šŸ’ Jewelleries - Rings, bracelets, necklaces, earrings
šŸ’„ Beauty - Makeup, skincare, haircare, bodycare, fragrances for men & women
šŸ§• Modest Wear - Hijab & inners for women
⚽ Sports - workout clothes & equipment

Largest Online Collection Of Fashion Brands at Your Fingertips
- 100% authentic products only
- Experience fast and easy online shopping with exclusive deals, vouchers, markdown prices, free shipping and monthly sales
- Fashion from top brands: H&M, adidas, Nike, GAP, Mango, Fossil, GUESS, PUMA, Levi’s, Cotton On, Converse & more
- Beauty essentials: LANEIGE, Benefit, The Ordinary, SK-II, The Body Shop, NARS, Innisfree & more
- Fragrances for everyone: Chanel, Coach, Louis Vuitton, Gucci, Burberry & more
- Luxury & designer picks: Longchamp, Michael Kors, KENZO, Karl Lagerfeld, Kate Spade, Tommy Hilfiger, Calvin Klein & more

SEA Awards
* 2016 Markie Award - Best Mobile Experience
* TOP BRAND Online Apparel Gen X Winner 2014-Influential Brands
* Best Choice Online Fashion Store-Best Choice Awards 2014
Contact us URL: customer@sg.zalora.com, customer@ph.zalora.com, customer@hk.zalora.com, customer@id.zalora.com, customer@my.zalora.com.
Updated on
Jun 18, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.7
554K reviews
Rizki L
June 8, 2026
​I am extremely disappointed with Zalora's app and customer service team after a terrible experience with a wrong order. Although the seller accepted my return request and has already received the returned package, the app status failed to update, and customer service subsequently denied the return by claiming I cannot request a return for an incorrect item. As a result, I am now left without both the product and my money. Terrible.
1 person found this review helpful
Zalora South East Asia Pte Ltd.
June 8, 2026
Dear Customer, we're truly sorry for the trouble with your order and return. Please email customer@id.zalora.com so we can investigate and make this right for you. Your trust means a lot to us.
Angelie Mejia
June 15, 2026
App keeps on sending marketing notifications despite turning them off in-app while you dont even get a push notification for the status of your return item. Item size for clothes is not included in the cart view.
1 person found this review helpful
Zalora South East Asia Pte Ltd.
October 12, 2021
Hello! Thanks for your feedback! We deeply respect your advice, and we will try to combine your feedback with our R&D, in order to provide better services. Thank you
J B
June 15, 2026
App hangs if you try to add in partner rewards - no fix in the update. Gives a message saying wait for a fix from developer. App does not publish negative reviews. I bought earrings that are non returnable and obviously fake once I received them & saw how flimsy and poor quality they are despite claiming to be from a luxe brand. My review was never published. Buyer beware!
12 people found this review helpful
Zalora South East Asia Pte Ltd.
January 31, 2024
Hi There! we are sorry to hear that you had an unpleasant experience with us. However, we can advice to view the Rating & Reviews guidelines in our FAQ before made a review to avoid rejection of your reviews. If you have any further inquiries, kindly reach us via Live Chat or Email us at customer@sg.zalora.com. Thank you