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Mayelana nalolu hlelo lokusebenza
Ukusekelwa kwe-Android kwakhelwe ama-ejenti, ukuhola kwethimba, kanye nabaphathi ekuhambeni. Ithuluzi lokukhiqiza elisheshayo neliphephile elikunika ukubonakala kwe-akhawunti yakho ngesikhathi sangempela.
Yiba ngaphambi kosuku futhi ugcine izinto zigijima ngokuletha abantu abalungile, izingxoxo, kanye nemininingwane ndawonye. Ukusekelwa kwamandla we-Android okunika amandla ukufinyelela i-Zendesk noma ngabe usehhovisi lakho noma usohambeni!
Ezinye izici ezibalulekile ozothola kuhlelo lokusebenza:
Gxila namuhla
Thola isithombe esijwayelekile setikiti lakho Ukubuka ukubuyekeza ivolumu, ukufunwa, futhi uthole ukuthi yini okudingeka ibekwe kuqala ku-akhawunti yakho.
Sesha ukuthola umongo kwikhasimende lakho
Iba nokuqonda okungcono ngenkathi usendleleni ngokubuka iphrofayela yekhasimende ukubona omaki, izinhlangano, amanothi, izicelo, nokuningi.
Qhubeka nengxoxo noma udale amathikithi amasha
Ngeza abantu abalungile engxoxweni nge-@mentions, dala amathikithi amasha bese ubuyekeza ama-assignees nama-CCs, engeza abalandeli, amathegi, nanoma iyiphi enye insimu ngenkathi usohambweni.
Thola izaziso zesikhathi sangempela ngezibuyekezo ezibucayi
Izaziso zesikhathi sangempela zokubuyekezwa kwamakhasimende abucayi, uhlu lomsebenzi kumathikithi akho ku-feed yesaziso. Lungiselela ukuthi iziphi izaziso ozithola ngeqembu nokuthi ufuna nini, ngosuku nesikhathi.
Qhuba ibhizinisi lakho kusuka enkampini
Uma usebenza enkampanini, sizogcina ibhizinisi lakho lisebenza ngenkathi usohambweni - thatha isithombe noma ulayishe bese ubuka okunamathiselwe kumathikithi, uthole umongo ngamathegi, amanothi nemininingwane yamakhasimende ebalulekile kumaphrofayili.
Landelela ukusebenza kweqembu lakho
Uma ungumphathi, ungakwazi ukulandelela umthwalo wamanje nokuthi iqembu lakho lenzani kusuka entendeni yesandla sakho!
Siyayithanda impendulo ngakho-ke uma kukhona esingakwenza okungcono, sicela usitshele! Iqembu lethu leselula lifunda onke amathikithi okusekela. Sithumele impendulo ngokuqondile ngohlelo lokusebenza kuthebhu yezilungiselelo.
I-Zendesk yakhela isoftware ubudlelwano obungcono bamakhasimende. I-Zendesk Support uhlelo olulula lokulandela umkhondo, ukubeka phambili, nokuxazulula amathikithi okusekelwa kwamakhasimende.
Funda kabanzi mayelana nokuSekelwa futhi wakhe i-akhawunti yamahhala lapha: https://www.zendesk.com/support
Yiba ngaphambi kosuku futhi ugcine izinto zigijima ngokuletha abantu abalungile, izingxoxo, kanye nemininingwane ndawonye. Ukusekelwa kwamandla we-Android okunika amandla ukufinyelela i-Zendesk noma ngabe usehhovisi lakho noma usohambeni!
Ezinye izici ezibalulekile ozothola kuhlelo lokusebenza:
Gxila namuhla
Thola isithombe esijwayelekile setikiti lakho Ukubuka ukubuyekeza ivolumu, ukufunwa, futhi uthole ukuthi yini okudingeka ibekwe kuqala ku-akhawunti yakho.
Sesha ukuthola umongo kwikhasimende lakho
Iba nokuqonda okungcono ngenkathi usendleleni ngokubuka iphrofayela yekhasimende ukubona omaki, izinhlangano, amanothi, izicelo, nokuningi.
Qhubeka nengxoxo noma udale amathikithi amasha
Ngeza abantu abalungile engxoxweni nge-@mentions, dala amathikithi amasha bese ubuyekeza ama-assignees nama-CCs, engeza abalandeli, amathegi, nanoma iyiphi enye insimu ngenkathi usohambweni.
Thola izaziso zesikhathi sangempela ngezibuyekezo ezibucayi
Izaziso zesikhathi sangempela zokubuyekezwa kwamakhasimende abucayi, uhlu lomsebenzi kumathikithi akho ku-feed yesaziso. Lungiselela ukuthi iziphi izaziso ozithola ngeqembu nokuthi ufuna nini, ngosuku nesikhathi.
Qhuba ibhizinisi lakho kusuka enkampini
Uma usebenza enkampanini, sizogcina ibhizinisi lakho lisebenza ngenkathi usohambweni - thatha isithombe noma ulayishe bese ubuka okunamathiselwe kumathikithi, uthole umongo ngamathegi, amanothi nemininingwane yamakhasimende ebalulekile kumaphrofayili.
Landelela ukusebenza kweqembu lakho
Uma ungumphathi, ungakwazi ukulandelela umthwalo wamanje nokuthi iqembu lakho lenzani kusuka entendeni yesandla sakho!
Siyayithanda impendulo ngakho-ke uma kukhona esingakwenza okungcono, sicela usitshele! Iqembu lethu leselula lifunda onke amathikithi okusekela. Sithumele impendulo ngokuqondile ngohlelo lokusebenza kuthebhu yezilungiselelo.
I-Zendesk yakhela isoftware ubudlelwano obungcono bamakhasimende. I-Zendesk Support uhlelo olulula lokulandela umkhondo, ukubeka phambili, nokuxazulula amathikithi okusekelwa kwamakhasimende.
Funda kabanzi mayelana nokuSekelwa futhi wakhe i-akhawunti yamahhala lapha: https://www.zendesk.com/support
Kubuyekezwe ngo-
Ukuphepha kuqala ngokuqonda ukuthi onjiniyela baqoqa futhi babelane kanjani ngedatha yakho. Ubumfihlo bedatha nezinqubo zokuphepha zingahluka kuye ngokusebenzisa kwakho, isifunda, nobudala. Unjiniyela unikeze lolu lwazi futhi angalubuyekeza ngokuhamba kwesikhathi.
Izilinganiso nezibuyekezo
3.5
7.3K izibuyekezo
Yini entsha
‧ In this release we made minor improvements and fixed bugs.
