AlphaTrak

Zoetis Inc

About this app

AlphaTrak 3 is a highly accurate Blood Glucose Monitoring System validated for dogs and cats.

The AlphaTrak App is designed for pet owners and veterinary professionals and will allow you to:

Automatically capture glucose results
Record daily activities, such as time of insulin injection, feeding, weight, etc.
Set reminders
Share glucose reports and curves with your veterinarian
Veterinarians can connect the App to their Practice Management Software and have access to the AlphaTrak Webapp: alphatrak.zoetis.com

US Support:
Email address: [e-mail]
Phone number: 1-888-963-88471

UK Support:
Email address: [e-mail]
Phone number: [phone]
All other Intl. markets: Please contact the supplier of this device.

Ratings and reviews

APP IS AWFUL. tried to delete the device so I could try and pair it again. it can never find the device even if you make sure to enable Bluetooth on the device, you always have to pair it again. honestly I should not have to enable Bluetooth on the device every single time I draw blood especially when I am doing a curve! no one wants to fart with this when testing cat's glucose. the only reason I use this is because the vet requires it for me to be able to do home curves.

Absolute garbage. Bluetooth feature is hard to get right, and you can't remove a paired device to try again. After jumping through hoops to get it to work, it downloads the results...and they disappear. A measurement shows on the date, but no reports are found. No data found. The dashboard still tells me to tap get results, but that just leads to it telling me that it has already downloaded the data. These are not small issues. I'd get fired if I pushed something like this to production.

I've been using the AlphaTrak 3 and app since the beginning of March with spotty success. I never have issues pairing, though it's weird I always have to go into "add a meter," back out, THEN select my paired device just so it'll connect. It seems the best time for me to sync ALL of my Latest Results is at the end of a day. If I sync mid-day and it misses any readings, they'll catch up when I sync at the end of the next day.

What’s new

- Added "Remember Me" option on the login screen
- Introduced Test Control Solution Indicator
- Updated password criteria during sign-up
- Included device information in in-app feedback
- Added device history option in the device module
- Localization improvements
- Bug fixes and security enhancements