Bigin by Zoho CRM

Zoho Corporation

In-app purchases

About this app

"Bigin by Zoho CRM is a solid pipeline-based CRM solution for small business that is equally effective on PCs and on mobile devices." - PCMag

Bigin is the #1 choice for small business owners looking for a CRM that can be set up in under 30 minutes, seamlessly integrate with your favourite apps, help you manage your customer relationships, and ultimately grow your business faster.

Plug and play simplicity

Easy to use, with almost no learning curve.
Ready-made templates for any business type. No customisation needed, and definitely no tedious setup!
Straightforward layout and design
Simple and predictable navigation
Data migration is a breeze
Seamless integration with Google Workspace, Microsoft Office 365, Mailchimp, Zoho CRM, Zoom, and other top business apps.

Features tailored to the needs of small businesses

Create and manage individual deal pipelines for each of the different processes in your day-to-day sales cycle.
Look up deal and contact data instantly
Add notes and update records with ease
Schedule events, tasks and calls, and set reminders from your app
Capture leads from your website through customisable webforms
Make every call more personal and productive with the built-in telephony feature
Pick a template for your business and get started right away
Set up or schedule workflows and let Bigin handle your daily routine automatically
A dashboard that gives you a visual overview of business performance using analytics charts, KPIs, and other critical metrics.

Business on the go

Continue working away from your desk with dedicated mobile and tablet apps.
Access to important information on the move, such as customer interactions and contact history
Keep your business-critical information available at a glance with widgets
Enjoy the pipeline view on the device of your choice
Get push notifications on all customer and user activity

Customer support round the clock

Assistance from our customer-focused staff of technical engineers
A handy knowledge base that includes resources such as FAQs and Help Docs.
The Bigin community is always ready to provide a helping hand.

Get to know which contact calls you via the caller ID functionality.

Ratings and reviews

Wonderful CRM experience. The setup process is pretty straight forward, just takes a little time to import contacts. I have been navigating from desktop, laptop, and my cellphon with ease. I like the layout, and my favorite features are the note and email features because it keeps all communications and updates in one place. I am looking to add VOIP and will update my review after doing so.

Bigin is a great CRM for small business and offers a variety of features. While being simple it made some things very easy for me that more expensive CRMs did not allow me to do. One major thing for me was that I could transfer my notes with little hassle. Any CRM user knows that without the notes that the contacts have little use. It also allowed me to keep the date registered for each lead which made organization easy. With solid features at a great price you don't have to look further.

I've been using BIGIN CRM for a while now, and overall, I'm quite satisfied with the experience. It's a solid, easy-to-use CRM that covers most of my needs without overwhelming me with unnecessary features. The setup was quick, and the integration with other Zoho tools is seamless. That said, there are a few UI/UX issues that could be improved — some layouts feel a bit unintuitive, and certain actions require more clicks than necessary. But nothing that's a dealbreaker.

What’s new

- We've carried out a few bug fixes and app performance enhancements in this update.

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