
Ted B
App does not poll server for new messages and folder changes enough and I do not see a way to adjust such settings. I have filters/rules set up to drop certain new messages into different folders, but in the app I have to change to those folders to initiate the folder update process to see any new messages. It's too hard to manage that way. I'm not notified of new messages, so i could be missing important emails as a result. This app is unreliable for me.

Andonis R
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I decided initially to adopt Zoho mail for all my email needs. I bought Their yearly subscription so I would have all features and decent support. However, if you are looking for an email software to rely on 100% I wouldn't adopt it as your only email client. About 1/3 of their great tools is only available for Zoho mail accounts. Their support lacks timely responses and when they do reply, it's just generic instructions you can figure out on your own. Disappointing 😞 No notifications either!
24 people found this review helpful
Zoho Corporation
May 2, 2025
@Andonis, sorry to hear about the experience. Please send over your contact info to mail@zohomobile.com and we will have the scenarios that you've reported, looked into and addressed for you. We look forward to hearing from you.

A Google user
This email has been my go-to for several years now. Very reliable, but the BEST thing is the outstanding customer support! Upon every log out, you are asked if you are happy! If you indicate that you're not, there is a comment screen to explain why and literally within a few hours, you'll have an email from CS trying to make things right. Who does that??! The email is free, but they also have a complete selection of other complementary tools to run a biz. They definitely deserve your business!
73 people found this review helpful