Zoho SalesIQ - Live Chat App

Zoho Corporation

About this app

Join 100,000+ livechat app users who're already using Zoho SalesIQ to convert their website visitors and mobile app visitors into happy paying customers.

Zoho SalesIQ is an unique live chat software with website visitor tracking, app visitor tracking, lead scoring and analytics all rolled into one for growing businesses. We've built it to maximize the ROI on your content, SEO, Adwords, and email marketing efforts.

Key Features:

1) Track your website/app visitors and know how they are interacting with your content in real time

2) Improve your sales and customer support with live chat that's easily configurable in your website and mobile app too

3) Win the attention of your app visitors with proactive mobile live chat.

4) Trigger automated invitations to chat online in real time with prospects

5) Collect feedback after a website live chat session to enhance the quality of interaction with your visitors. The same is possible for app live chat sessions too.

6) Engage a wider audience with real-time live chat translation, available for 25+ languages with this live support software.

7) Identify, track and capture the list of all your live chat website visitors and app visitors.

8) Use lead scoring to categorize your website/app visitors on the likelihood of their purchasing intent

9) Setting up Zoho SalesIQ on your website can be done within 5 minutes. It is as easy as doing a copy-paste of a code-snippet to your website

10) A super friendly customer support team available to answer all your queries via live chat, phone or email

Ratings and reviews

I have a peculiar problem on the app. It used to notify me of incoming chats thru full screen notification, sound and vibration. Off late, all the three types of notification has stopped. I have Re installed the app many times but result is same. Since it does not make a sound or vibrate, I miss most of the chats. What can be the problem when I have made no changes in the settings? Other than this issue, it is a great app

This app needs a lot of work. How come a chat will come in and you try to pick it and it will just be rolling. The annoying part, it will not stop rolling except you go to the Web and pick the chat then it will balance on the app. This doesn't do justice to the purpose the app was created as it suppose to be easy and very handy to use. Sometimes, chat comes in but one can't get a notification of the chat while all notifications is active.

With this version it's hit and miss on whether i can pull up a missed chat. Some pull up as expectwd, and others it just spins indefinitely, forcing you to give up and back out of the chat details. This version follows a major update on the salesiq portal so i'm sure there's some sifting to be done. Desktop web portal works just fine, and the last time there was a major salesiq remodel, the android app had the same issue. It was eventually resolved and this time i'm sure it will as well.