Zultys Mobile
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Description
Zultys Mobile Communicator for Android is a real-time Unified Communications mobility solution that provides mobile employees real-time access to their corporate Zultys Unified Communication system.
Zultys Mobile integrates mobile workers into the corporate Voice and Unified Communication IP phone system, providing critical functionality such as real-time presence, real-time IM and secure chat, single number contact, incoming call and IM alerts, advanced call handling such as hold and transfer, email integration that lets you email contacts right from Zultys Mobile, internal extension dialing and corporate directory access, Zultys Mobile Communicator for Android 6.0.8 now allows the sending and receiving of faxes from your mobile device. Zultys Mobile also enables Least Cost Routing to help companies reduce their phone bill costs.
Real-time presence status & presence notes
Instant Messaging (IM) & IM alerts
Visual Voice Mail
Built-in softphone function
Real-time call alerts & caller information
Single number contact
Corporate directory and extension dialing
Address book integration
Android Mail integration to email contacts directly from Zultys Mobile
Call park, hold and transfer
Sending and receiving of faxes from your mobile device
Least cost routing
Call logs and history
Caller privacy
Support for up to four simultaneous call sessions
Zultys Mobile Communicator for Android is compatible with devices running Android OS version 4.x.x., 5.x.x., or 6.x.x.
Zultys Mobile only works with Zultys IP phone systems and Unified Communications platforms, and requires a data service subscription from your mobile provider.
For optimum functionality, Zultys recommends that the MX system is running firmware release 10.0.5 or above. .
If your MX server does not have Mobile Access licenses please contact Zultys or your Channel Partner for further information:
www.zultys.com
My review
Review from
Reviews
3.3
66 total
5 25
4 9
3 10
2 7
1 15
Andrew Brauer
2016-02-15 Ever since I upgraded my Nexus 5 to the latest version of Android, this app stopped working. I tried to send email to the developer, only to have it bounce back as undeliverable. Beware this only works in the older Android OS versions and the developer is unreachable. This was for an old version. 2016-09-19 I installed v6.1.1 on my Nexus 5 which is running Android v6.0.1. It has been at least a month since I installed the new version, I thought that I should update my review. This version works quite well. The user interface is a improvement over the last version.
John Glenn
UI + Sone Features Poor, but Basics Work From my device, I cannot use the in call feature buttons (hold, transfer, etc) unless my device is in landscape mode. Several free SIP clients have a MUCH better user interface with the same in call features. At a licensing cost of $75 per user, I expect more. The integrated directory and voice mail access is a major plus. Also, parked call retrieval is nice (although it can technically be performed from any SIP client by knowing the correct number to dial). Lastly, the non-softphone calling is GREAT!
Tony Loffi-Lara
Poor design and bad layout So I have a Samsung Note 5. Before this a Note 4, and had the same issue. I can't get to settings and log out without restarting the app. I can hold down the back button and it should bring up the options, and it does about 5% of the time, but they go away so quick I can't use them. And then there is design. This is a very ugly app. You need to update some icons, add a little color, and don't stick to 90s design.
Dan Stonier
Initially when I started using this on my S7, it worked ok. Would have given it 3 stars - functional, but not great. Issues: - No way to exit the app. forced to reboot phone to exit. - Battery hog - NOW - it quit working all together as soon as my phone screen locks. Works fine, lock screen, incoming calls - nothing. missed call - nothing. new voicemail - nothing. Outrageous!
David Shorrosh
Note 5 I have the same experience as Tony and Jeremy, as well as all the associates of mine who use this app with their Note 5 devices. It would be helpful if we didn't have to reinstall the app every time we need to adjust some settings.
Jeremy Gallegos
Still not working on the Note 5 Tony said menu not there in the note 4 or 5 in November and still nothing done.
User reviews
2016-02-15 Ever since I upgraded my Nexus 5 to the latest version of Android, this app stopped working. I tried to send email to the developer, only to have it bounce back as undeliverable. Beware this only works in the older Android OS versions and the developer is unreachable. This was for an old version. 2016-09-19 I installed v6.1.1 on my Nexus 5 which is running Android v6.0.1. It has been at least a month since I installed the new version, I thought that I should update my review. This version works quite well. The user interface is a improvement over the last version.
UI + Sone Features Poor, but Basics Work From my device, I cannot use the in call feature buttons (hold, transfer, etc) unless my device is in landscape mode. Several free SIP clients have a MUCH better user interface with the same in call features. At a licensing cost of $75 per user, I expect more. The integrated directory and voice mail access is a major plus. Also, parked call retrieval is nice (although it can technically be performed from any SIP client by knowing the correct number to dial). Lastly, the non-softphone calling is GREAT!
Poor design and bad layout So I have a Samsung Note 5. Before this a Note 4, and had the same issue. I can't get to settings and log out without restarting the app. I can hold down the back button and it should bring up the options, and it does about 5% of the time, but they go away so quick I can't use them. And then there is design. This is a very ugly app. You need to update some icons, add a little color, and don't stick to 90s design.
Initially when I started using this on my S7, it worked ok. Would have given it 3 stars - functional, but not great. Issues: - No way to exit the app. forced to reboot phone to exit. - Battery hog - NOW - it quit working all together as soon as my phone screen locks. Works fine, lock screen, incoming calls - nothing. missed call - nothing. new voicemail - nothing. Outrageous!
Note 5 I have the same experience as Tony and Jeremy, as well as all the associates of mine who use this app with their Note 5 devices. It would be helpful if we didn't have to reinstall the app every time we need to adjust some settings.
Still not working on the Note 5 Tony said menu not there in the note 4 or 5 in November and still nothing done.
Horrible app Crap app. Can't login. No settings until you first login. Horrible layout. It's like they have Chinese kids writing this app..
Settings How do you get to the settings page on a note 5? I have auto-login turned on and get get back to the settings
Needs work The app doesn't work well with Android 6.0. Also this app drains the battery on my phone so fast.
Galaxy Note 5 missing menu button option Once I signed in I couldn't figure out how to logout. Turns out this feature and others are in the menu, a feature Android has removed. I have a galaxy note 5, and had no abiltiy to activate the menu, therefore couldn't log out...
Newest version So much better as of this update. Getting close to being a 5 star app.
Great App Works great even in 3rd word countries with crappy wifi
To access the settings and to logout. Press and hold the active application button on the bottom left.
Excellent App, Work Anywhere This app is great! It allows you to make and receive calls from your cell phone just as if you were using your desk phone! A must have for any mobile worker!
AWESOME! ! This the best ip solution by far! Blows Avaya, Shoretel, Mitel, and NEC out of the water!
Giving error... wasnt able to get connected to sever Wasnt able to connect to server
Does not work on nexus 5 / kitkat All aspects work except making and receiving calls, the primary function. The app crashes and closes.
Awesome app For those lucky and/or smart enough to have a Zultys business telephone system, this app is excellent. Extends your office phone to your Android, keeps you from having to give out your extension number. Great on 4.2.2 S4, ATT.
Not quite as impressive as had hoped, but still very functional.
Version 2.0.7 is fantastic - now the app is useful I just installed version 2.0.7 and it is great. I played with version 1 quite a bit, but it was always a little unstable which made it difficult to use. Version 2 seems very stable and has some fantastic new features. My favorite is being able to make SIP calls directly from the mobile. When you connect using the softphone it displays a mini "SIP" icon in the system tray at the top of the screen - cool. Now received calls go directly to my device, and outgoing calls no longer require the clunky inbound call from the MX. The developers even included customizable parameters such as how many seconds to attempt reaching the softphone for inbound calls before forwarding to the cell or forwarding to voicemail - nice features considering cell voice network is sometimes more available than the data network. These features really make this application nice. I'm glad the developers are sticking with this and making such great improvements. I also like the ability to display all of my synced contacts and buddies list separately. I remember not being able to make calls to the synced contact list in version 1. Great job guys!
No landscape? Please give us landscape mode for tablets. I hate using my 9.7 in tablet in portrait mode!
Gr8 communication tool. Gr8 tool to be connected to office when on road. Like the call log list which gives me access to all the numbers that I dialed from my office desk phone in addition to being able to view real time presence for all the users on the system and being able to chat in case I need quick answers.
App locks portrait mode, don't bother if you have a physical keyboard and want to use it.
useful This app is useful but has lots of room for improvement. 2 areas that could be improved is keeping the app running when using other apps like email, this is probably it's biggest problem. One other area of improvement would be to allow sip calling on wifi, though there are other apps that support this, it would be nice to have that with one app.
Works well I really like this app. My only issue has been attempting to transfer locks up the app. Otherwise flawless.
They fixed the bugs from a year ago! I used this app some on my old iPhone over a year ago, and they seem to have fixed all the bugs in this new version. Runs quite smoothly now and I like it!! Other reviewers having trouble connecting need to enable CSTA in their MX 250 firewall for MX mobile to work - after that it connects perfectly to the MX 250 WAN IP. A nice feature (which does not yet exist) would be the ability to change enable/disable call handling rules. I sometimes forward my Zultys phone using call handling. A simple boolean enable/disable UI for existing rules would be great. Users could create the rules using the more fully functional MXIE on their computer, then enable/disable rules via mobile for things like call forwarding. Both Zultys and Android will be around for a long time, so I hope Zultys Inc. intends to continue to develop this app. I use our Zultys system all the time, and this mobile app is great for when I'm away from my desk.
doesn't connect connected via wireless - never connects to MXIE server. HTC One X, ICS.
Updated: now works on Kit Kat Update: new version released to fix the issues with Kit Kat. Tested and all features now work. I still don't like that you can not make sip calls over LTE. The LTE network is a lot faster than my wifi. Does not work with Kit Kat (Android 4.4), the latest version. I worked with Tech support and they say that Zultys is not going to support Kit Kat.
Clunky and not intuitive Testing the app with our new provider prior to deployment. On KitKit. For those who can't connect, there is a server side setting that must be enabled in order for SIP registration to work, even though MX will allow chat and presence. As a phone/dialer, this app is not very well integrated. Zoiper or CSIP Simple are much better soft phones. Presence works OK. Biggest complaint is that switching in and out of app is not the way any other android app works. You get warned app is already running.
Let's be honest: The Note 5 is a popular phone The Note 5 isn't so obscure that your app shouldn't work with it. There's no way to access the menu or log out without uninstalling the app each and every time. The functionality seems decent enough, except it doesn't really function all that well.
Works on Note 4 To log off you need to hold down on the menu button beneath the touchscreen (double boxes button on button left of phone) and a settings menu appears. Took me a second to figure that out, but like the app now. Can take office calls on the go.
Review deleted
What's New
1. Support for Android 6.0 (Marshmallow) Operating System
2. Support for sending and receiving faxes
3. New application layout streamlines usage and simplifies access to essential features
4. Bug fixes
Additional information
Updated
June 17, 2016
Size
6.5M
Installs
5,000 - 10,000
Current Version
6.1.1
Requires Android
4.0 and up
Permissions
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Zultys, Inc
Developer
