LIDL Connect

Vodafone GmbH

About this app

The new app, exclusively for LIDL Connect customers!

Move everything under control - the new free LIDL Connect App makes all life easier for customers. The LIDL Connect App you keep the absolute cost control - you will find all the information about your tariff, on request you can book options to or accessed directly from within the app our Customer Service.

LIDL Connect customers can always retrieve your credit and charge when necessary. Using the comfort charging the credit will even automatically charged at the request - which saves time for the finer things in life. If you say, "My fare and I, we do not fit together", you can adjust your plan directly from within the app or switch.

Of course, the data usage is free of charge through the use of the app!

Here the most important thing in a nutshell:

- View consumed minutes, SMS or data volume
Get Details about your plan, and the related options -
- Manage rates and options quickly and easily
Always and everywhere add credit via One-Touch -
- To reserve volume of data quickly
- Direct help with questions

Of course you can change at any time with the new App your payment or customer data.

And so it works:

1. Download the app.
2. Easy to use with your "LIDL Connect" password login.
3. The service is available immediately.

Note:
This app is only suitable for use in combination with a new "LIDL Connect tariff". Use in combination with the predecessor product "LIDL mobile" is unfortunately ruled out for technical reasons. Should the system in exceptional cases not available at short notice due to technical faults available, we can not take any responsibility.
We want the functionality of the app constantly optimize and expand for you, therefore we are looking forward to your feedback: https://kundenkonto.lidl-connect.de/kontakt.html

Have fun with the app! My LIDL Connect Team

Ratings and reviews

Used to be fine, these days it's super buggy and unintuitive: Most button clicks result in more than 5s of loading. You cannot cancel any flatrate, only switch to another one (there's a 'classic' open, which has no flat rates, that you need to book if you want to cancel your other one). If you contact their support in written form, you need to write the entire message without being able to see what you're typing. And no one will ever reply (it's been over a month at this point). And more...

Update, I got fined 5 Euros because the amount was not directly deducted by Lidl connect. After having a call with Customer support regarding the problem I faced with loading the amount, they provided me back the 5 Euro that I paid for fine. Application doesn't always work well when trying to load the money but the support team is helpful.

You cannot pay by card, because it always gives you an error when you try to do so. The developers seem not to be able to fix the "problem", so you're left with using your Iban. Plus, the app works half the time at best. Edit: of course I contacted customer service via phone and email, and it did not help.

What’s new

In diesem Update kannst du dich auf unsere neuen Roaming-Pakete für Reisen außerhalb der EU freuen. Wähle dein Reiseziel und buche einfach das passende Paket. Viel Spaß mit dem neuen Update.

Dein Lidl Connect Team