SBB Mobile

Schweizerische Bundesbahnen SBB

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About this app

SBB Mobile: your personal travel companion for public transport.

Want to know ahead of time if your train will arrive on time? Want to have quicker access to your ticket during ticket inspection? Want to be able to find your way better at the station and have reliable map information? We have good news for you! SBB Mobile can do it all. And much more.

The heart of the app is the new navigation bar with the following menu points and content.

Plan
• Plan your journey with a simple timetable search via the touch timetable or use your current position as the origin or destination, locating it on the map.
• Buy your ticket for the whole of Switzerland in just two clicks. Your travelcards on the SwissPass are applied.
• Travel particularly affordably with supersaver tickets or Saver Day Passes.

Trips
• Save your trip and we will provide you with all the information you need during your journey under ‘Single Trips’: everything from departure and arrival times, platform information and service disruptions to train formations and walking routes.
• Set up your personal commuter route under ‘Commuting’ and receive push notifications about rail service disruptions.
• The app accompanies you from door to door as you travel and you will receive information about delays, disruption and interchange times via push notification.

EasyRide
• Check in, hop on and head off – across the entire GA Travelcard network.
• EasyRide calculates the right ticket for your journey on the basis of the routes you travelled and charges you the relevant amount subsequently.

Tickets & Travelcards
• Show your public transport travelcards digitally with SwissPass Mobile.
• It also gives you an overview of your valid and expired tickets and travelcards on the SwissPass.

Shop & Services
• Buy regional transport tickets and Day Passes for the GA Travelcard area of validity quickly and easily without searching the timetable.
• In the ‘Services’ section, you can find lots of useful links about travel.

Profile
• Straightforward access to your personal settings and our customer support.




Contact us.
If you have any questions, feel free to get in touch:

https://www.sbb.ch/en/timetable/mobile-apps/sbb-mobile/contact.html

Data security and authorisations.
What permissions does SBB Mobile need and why?

Location
For connections from your current location, the GPS function must be activated so that SBB Mobile can find the nearest stop. This also applies if you want to have the nearest stop displayed in the timetable.

Calendar and e-mail
You can save connections in your own calendar and send them by e-mail (to friends, an external calendar). SBB Mobile requires read and write permissions to be able to import your desired connection into the calendar.

Access to the camera
SBB Mobile requires access to your camera to take pictures directly in the app for your personalised touch timetable.

Internet access
SBB Mobile requires internet access to search the timetable as well as for ticket purchases.

Memory
To support offline functions, e.g. station/stop list, connections (history) and purchased tickets, SBB Mobile requires access to your device’s memory (saving app-specific settings).

Ratings and reviews

I have immense respect for the engineering efforts behind Switzerland’s impressive rail network, which operates seamlessly across such difficult terrain but my experience with app has been frustrating. After booking an expensive pass, I later found a cheaper option when exploring another train route for the same journey. The app failed to display alternative, lower-priced fares upfront or provide clear information on potential fare differences across similar routes.Lacks transparency.

Sadly doesn't support PayPal like the rest of the world, only works with the obscure Swiss TWINT system. Yes I can add a credit card, but I would love if there was a way to charge up the SBB account with money before traveling to Switzerland, using PayPal or Bank Transfer from home, so that I can be sure I can book and use a ticket quickly when I need to, without often tedious and long credit card security procedures.

There are several issues and bugs with the new release. While selecting routes from one point to another, there is no option of selecting departure time as 'now' like it had before. So if you check a later time, you can't check the current time with one click. The new commuting option is nice, only it fails to show saved connections as a list or even opening your current connections due to errors FUE-500 of internet even when the internet is working fine.

What's new

• Booking of international tickets and reservations.
• General bug fixes