nextbike

nextbike

About this app

Forgot your bike, miss the bus, flat tire? Find a nextbike near you with the nextbike app and start cycling right away - available at any hour and with just a few easy steps.

To hire a bike, simply select it, scan the QR code or enter the bike number - then off you go! You can return the bike at one of our stations or anywhere in the Flexzone. Our app provides you with everything you need at a glance. You can easily find the right return location with the map function or manage your customer account. You can also use the app to redeem vouchers, discover news, give feedback, or contact our customer service.

With your account, you can use nextbikes in over 300 locations throughout Europe including KVB-Rad in Cologne, WienMobil Rad in Vienna, Stadtrad Innsbruck, Styr & Ställ in Götheburg, nextbike Berlin, and many more. You can see whether your city is included using the map function in the app or find all the cities with a nextbike system on our website at www.nextbike.de.

Ratings and reviews

Since the last app update, it got difficult to plan where i can leave the bike. You basically can orient properly. Not user friendly, not visually friendly. If u touch the bike to see the areas, and then move the map a bit u can't see the areas at all. I always liked the next bike but this time it got really difficult to use it. I hope that my review will reach you, and u will make it more comfortable to use. Many thanks in advance!

The new update made everything worse. Yes the app looks nicer but now they started to charge extra to leave the bikes almost everywhere except for the city center or some main roads. These forbidden areas are only visible when you select a bike but they are not visible once you already have a rental running, so it is not possible to see where to leave the bike without penalty. Also a lot of yellow areas have a red area overlaid on top, making the usage very confusing.

Most of the time, you can eventually get a bike rented. You may even be able to return it, although you'll often be charged a fee for no reason and have to call to get it fixed. The app crashes, the QR reader doesn't work 80% of the time even in perfect light conditions, and it often shows bikes that simply aren't there. Pair that with the super poorly maintained bikes, and you have a perfect headache for anyone who tries to use it. I've had three broken bikes in a row, and when you realize and try to swap it out, you get charged a fee.