nextbike by TIER

nextbike by TIER

About this app

Find your bike, get on it, and start cycling immediately - around the clock, with your smartphone! All you need is the nextbike by TIER app. It simplifies rentals, returns, and always shows you bikes near you.

To rent, simply select the bike, scan the QR code or enter the bike number - and off you go! You can return your bike at one of our stations or in the flexzone. The map function in the app helps you to find the right return location. With our app you have everything at a glance: manage your customer account, redeem vouchers, discover news, give feedback or contact our customer service.

The app can be used for all nextbike brands. Once registered, you can also ride in other brands. From now on, TIER vehicles will also be displayed in selected cities on the nextbike by TIER app. You can rent these vehicles via a deep link in the TIER app.

Once you register in your favorite city, you can ride a bike in all the other cities, too like e.g. Styr & Ställ in Gothenburg, City Bike Linz, or Arriva bike.

Ratings and reviews

Most of the time, you can eventually get a bike rented. You may even be able to return it, although you'll often be charged a fee for no reason and have to call to get it fixed. The app crashes, the QR reader doesn't work 80% of the time even in perfect light conditions, and it often shows bikes that simply aren't there. Pair that with the super poorly maintained bikes, and you have a perfect headache for anyone who tries to use it. I've had three broken bikes in a row, and when you realize and try to swap it out, you get charged a fee.

I've been using this service with a monthly subscription for about a week for my daily transportation and it's just a nightmare. Locks are not opening, locks are not closing, being charged for not leaving the bike at the station while I couldn't even get the bike cause it didn't unlock, random charges for who knows what. The bikes are a hit or miss, half of the times they are fine, the other half they make weird noises or they are extremely hard to operate. 2 stars only because it's cheap.

The app works well once you get the hang of it. And if you mess it up a few times at the start, it's not hard to get your money back on a string of 30 rentals. Not 100% reliable when using the app tip see of there's a bike available near you or not. This can be frustrating.