nextbike by TIER

4.2
53.2K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Find your bike, get on it, and start cycling immediately - around the clock, with your smartphone! All you need is the nextbike by TIER app. It simplifies rentals, returns, and always shows you bikes near you.

To rent, simply select the bike, scan the QR code or enter the bike number - and off you go! You can return your bike at one of our stations or in the flexzone. The map function in the app helps you to find the right return location. With our app you have everything at a glance: manage your customer account, redeem vouchers, discover news, give feedback or contact our customer service.

The app can be used for all nextbike brands. Once registered, you can also ride in other brands. From now on, TIER vehicles will also be displayed in selected cities on the nextbike by TIER app. You can rent these vehicles via a deep link in the TIER app.

Once you register in your favorite city, you can ride a bike in all the other cities, too like e.g. Styr & Ställ in Gothenburg, City Bike Linz, or Arriva bike.
Updated on
3 Mar 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity, App info and performance and Device or other IDs
This app may collect these data types
Location, Personal info and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.2
52.9K reviews
Nisha Katti
17 August 2023
I'm definitely a fan of this service! It's affordable and accessible and the bikes are quite good. I wish there was more of a tutorial inside the app for where you can park the bikes and the options you have because I've had to figure most things out by trial and error (including paying a €20 fee because I thought I was parking the bike right but absolutely was not). Not the greatest UX to protect and guide customers. There are often glitches like the bike lock doesn't open, etc
3 people found this review helpful
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nextbike by TIER
22 August 2023
Hey Nisha, We're happy that you like our bike sharing system. Thanks for your awesome feedback! Our developers are constantly working hard to optimize the user experience for our customers. We will consider your issue in future updates. We wish you a pleasant next trip. Your nextbike by TIER team
Tomer Gavish
4 July 2023
The bike itself is good and useful, but the whole process of returning it is a nightmare. Most stations are unmarked, and so you see a group of bikes parked so close to the real station but far enough to be counted "outside" and so they overcharge you. On top of that they also have GPS problems in the majority of the times, so you can park correctly and still get fined. The app doesn't show you if it is about to overcharge you or not, which is very stupid. Support takes a long time to answer.
12 people found this review helpful
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nextbike by TIER
4 July 2023
Hey Tomer, We´re really happy that you´re satisfied with our bikes. Our app developers are constantly working hard to optimize the user experience for our customers. We will consider your issue in future updates. We hope your next ride rolls without a hitch. Best wishes, Your nextbike by TIER team
A Google user
23 October 2018
Most of the time, you can eventually get a bike rented. You may even be able to return it, although you'll often be charged a fee for no reason and have to call to get it fixed. The app crashes, the QR reader doesn't work 80% of the time even in perfect light conditions, and it often shows bikes that simply aren't there. Pair that with the super poorly maintained bikes, and you have a perfect headache for anyone who tries to use it. I've had three broken bikes in a row, and when you realize and try to swap it out, you get charged a fee.
22 people found this review helpful
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nextbike by TIER
25 October 2018
Hello, we're sorry that you had problems with the rental and with the app. We are constantly working on improving the app and fixing problems. In every city there are also service teams who maintain the bikes. If you see a faulty bike, you are very welcome to pass this on to our customer service, which is also available 24/7.jr