Spent more time on the phone to customer service as the app kept getting 'errors'. Bikes wouldn't release from stations and we spent half an hour trying to just find bikes that would. When we finally got the bikes they were great but there seemed to be lots of technical Issues with the stations which is a shame.
Very unclear when it comes to payments as doesnt show exactly where you money goes and what are you charged for. I think the fact that you need to have wifi or 3g will stop most from renting the bikes though. Otherwise, taking and returning the bikes was swift enough. I also would suggest more bike stops in e.g. Pieta as the connection between taxbiex and Valletta is uncovered
Very unclear about their services, confusing way of charging money for their packages that damages the customer, be very careful. And avoid the app for now, its not very reliable. Use the terminals directly instead
I doesnt exactly know for what i was charge off. It is really confusing when you return bike and apps doesnt update that as still counts minutrs. I lost 20 minutes on call to services until application update status
Absolute rubbish. Impossible to rent bikes as it won't let me connect my bank account, so I can't add credit. Not really a problem, as rent prices as ridiculously high: three times as high as ov-fiets! On top of that: the website is buggy and partly shows up in German, completely unusable for average Dutchmen. Worthless!
The app for very useful service but it's SO extremely dumb and slow and often does't update my status. Please do something about it!! Also it would be useful to have push notification if you are biking nore than N hours
- map update
GPS navigation app for hiking, biking, geocaching and other outdoor activities