nextbike – Bike Sharing

nextbike

About this app

Forgot your bike, missed the bus or got a flat tire? With the nextbike app you can find a bike rental or e-bike nearby anytime and start cycling immediately. Our bike sharing service is available in more than 300 cities across Europe.

To rent a bike, simply choose an available city bike or rental bike in the app, scan the QR code or enter the bike number – then start riding right away. Bike return is flexible at stations or within the flex zone.

The nextbike app gives you everything you need for modern bike sharing and bike rental in one place. Find rental bikes and e-bikes in your city, manage your account, redeem vouchers or contact customer service directly in the app.

With one account you can use nextbike systems in over 300 cities including KVB-Rad in Cologne, WienMobil Rad in Vienna, nextbike Berlin and many more city bike and bike sharing services.

Whether commuting, spontaneous cycling or flexible urban mobility – nextbike makes bike rental simple and convenient.

Ratings and reviews

Most of the time, you can eventually get a bike rented. You may even be able to return it, although you'll often be charged a fee for no reason and have to call to get it fixed. The app crashes, the QR reader doesn't work 80% of the time even in perfect light conditions, and it often shows bikes that simply aren't there. Pair that with the super poorly maintained bikes, and you have a perfect headache for anyone who tries to use it. I've had three broken bikes in a row, and when you realize and try to swap it out, you get charged a fee.

Honestly one of the most frustrating companies I've ever interacted with. They tried to set up an account with our campus but their app doesn't work. If you have a problem getting them on the phone is impossible and they don't respond to emails. Of course it works to take money from me, but charging my account es the only thing they can do. I've wasted hours of my life trying to get in contact and make this work. Absolutely garbage. Worst customer service and awful engineering.

This app is completely flawed for the Pittsburgh location. When you try to select the location either way it doesn't even default to the correct country code, doesn't send you a pin, and therefore you can't even try to register to rent a bike. Still have yet to receive a pin code. Please fix your coding! I would give this app zero stars if I could since I couldn't even use it!!

What’s new

We’re constantly working to improve your experiences with our app. This update includes:

• Performance improvements and bug fixes
• Minor design tweaks
• General stability enhancements

Thanks for riding with us!