My Rush

Rush University System for Health

About this app

More than mobile access to your health records, My Rush helps you move with confidence when you’re getting care. From appointment scheduling to contacting your care team, My Rush is your all-access pass to high-quality healthcare.

Use My Rush to:

• Find a doctor or service
• Schedule an appointment
• Get details (time, date and location) about your appointments in
one convenient place
• Message your healthcare team
• Read health and wellness content

My Rush is powered by Rush Connect, our growing array of digital-first health care services.

Ratings and reviews

Not sure what happened with Rush. The experience of all the staff in person is always amazing! All the appointments before and after surgery, I felt like I was getting the best possible treatment. Billing was billing, but it is what it is. Years later, I find myself in need of their services again, but can't access my account. Incorrect username or password. OK, reset password. None of the basic information matches or is in system. create new account. Account exists with that information. Ugh.

This is no longer compatible with my phone for some reason. It's a medical app that helps schedule and look at my appointment information, how is it not compatible with my device anymore? Honestly, it's ridiculous that they expect people to shell out $1000+ for a new phone so that we can have a more convenient way of checking out our medical or appointment information. Extremely disappointing.

I don't understand how we are supposed to use this. It keeps telling me there is a new app available and this one is outdated, but there is no other app on the app store. It also keeps insisting on using two-factor authentication, but every time I close the app to retrieve the code from my text messages, it takes me back to the screen demands a new code. I basically can't log in at this point.

What’s new

Accessibility: Enable the use of basic native device accessibility settings to conform to WCAG AA 2.2 rating for visual, hearing and motor assistance.

On My Way button takes users directly to selected location after logging in.

UX Enhancements: Password preview & biometric sign-in.

Wayfinding link in visit details screen.

Improved error messaging on appointment card for accounts with teen proxy access.