Meliá: Book hotels and resorts

4.83K reviews
Content rating
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About this app

Download our app and start dreaming!

Get the Meliá app and make the most of your holiday or business trip.

Our app will be your perfect travel companion with which you can access a wide range of services and get unique and exclusive advantages.

Choose from all our destinations around the world and live unforgettable experiences: luxury hotels, heavenly resorts, or stays in iconic buildings.

Download our app now and plan your trip, you will get an exclusive discount on all your bookings.

Want to know everything our app can do? 📲
✔️Manage your bookings wherever you are.
✔️ Access the best offers and exclusive discounts.
✔️Save time on arrival with our digital check-in.
✔️Forget about the card! You will now have a digital key on your mobile.
✔️Live a #DigitalStay experience, with which you can request room service at any time: A pillow? A dental kit? Something to eat?
✔️Make all kinds of reservations in our restaurants, spas or premium services.
✔️Join our MeliáRewards programme for endless perks.

Your experience starts at home. Choose Meliá.

If you experience any difficulties with the app, please email

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Updated on
Apr 11, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 4 others
This app may collect these data types
App activity, App info and performance, and Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.6K reviews
Vivian Leslie
November 29, 2021
Good, but slightly glitchy on Android S8. Unable to make restaurant reservations because constantly says to "sign in on homepage of app", when I am signed in. Have uninstalled and reinstalled and still happens. Next issue is if you add a travel companion and edit their email, then decide to change it back to their original email, it will not let you and say it's in use when you are simply editing. No one on chat ever.
15 people found this review helpful
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Meliá Hotels International
November 29, 2021
Thank you for your feedback, Vivian! We’ll try to ensure that the app continues evolving. We’re extremely grateful to you for your comment. Warm regards.
A Johnson
April 1, 2022
This app never worked for us. We tried reinstalling, and also installing on a different phone, and it still wouldn't work. We would enter our stay info and it would say it was saved, but then when we click on My Stay it says we have no stays, even when logged in with our Melia account. Because of this we couldn't use any of our coupons/promos, and missed out on a big part of the experiences we wanted. Asked several people at the resort for help and no one was able to resolve it.
23 people found this review helpful
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Meliá Hotels International
April 4, 2022
Hi, Allison Johnson. We’re sorry that your experience has not been ideal with our App. Could you tell us the name of the resort? We’ll pass on details of the problem that you have had with the app so it may be sorted out as soon as possible. Warm regards.
Andrea Ayon
June 5, 2021
Terrible in all ways possible. The app does not let you check in within the 96hr check in window. They give you non descriptive error messages. When you use the chat box the is no response whatsoever. When you call customer service they tell you they don't have access to help you with your app. The only option available is to call your hotel to book services which defeats the purpose of the app.
25 people found this review helpful
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What's new

In this version we continue improving App functionalities so that you can manage your stay in our hotels in the most comfortable and easy way.
We are here at Meliá working constantly on our App to improve the quality and the user experience for you.