Meliá: Book hotels and resorts

4.7
7.84K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Download our app and start dreaming!

Get the Meliá app and make the most of your holiday or business trip.

Our app will be your perfect travel companion with which you can access a wide range of services and get unique and exclusive advantages.

Choose from all our destinations around the world and live unforgettable experiences: luxury hotels, heavenly resorts, or stays in iconic buildings.

Download our app now and plan your trip, you will get an exclusive discount on all your bookings.

Want to know everything our app can do? 📲
✔️Manage your bookings wherever you are.
✔️ Access the best offers and exclusive discounts.
✔️Save time on arrival with our digital check-in.
✔️Forget about the card! You will now have a digital key on your mobile.
✔️Live a #DigitalStay experience, with which you can request room service at any time: A pillow? A dental kit? Something to eat?
✔️Make all kinds of reservations in our restaurants, spas or premium services.
✔️Join our MeliáRewards programme for endless perks.

Your experience starts at home. Choose Meliá.

If you experience any difficulties with the app, please email appsupport@melia.com.

Visit our https://www.melia.com website and follow us on:
⭐ Facebook: https://www.facebook.com/Melia.Hotels
⭐ Instagram: https://www.instagram.com/meliahtlresorts/
⭐ Twitter: https://twitter.com/MeliaHtlResorts
Updated on
Dec 16, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 2 others
This app may collect these data types
Personal info, Photos and videos and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.7
7.57K reviews
Vivian Leslie
November 29, 2021
Good, but slightly glitchy on Android S8. Unable to make restaurant reservations because constantly says to "sign in on homepage of app", when I am signed in. Have uninstalled and reinstalled and still happens. Next issue is if you add a travel companion and edit their email, then decide to change it back to their original email, it will not let you and say it's in use when you are simply editing. No one on chat ever.
27 people found this review helpful
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Meliá Hotels International
November 29, 2021
Thank you for your feedback, Vivian! We’ll try to ensure that the app continues evolving. We’re extremely grateful to you for your comment. Warm regards.
Andrea Ayon
June 5, 2021
Terrible in all ways possible. The app does not let you check in within the 96hr check in window. They give you non descriptive error messages. When you use the chat box the is no response whatsoever. When you call customer service they tell you they don't have access to help you with your app. The only option available is to call your hotel to book services which defeats the purpose of the app.
25 people found this review helpful
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Martyn Williams
November 26, 2025
The app works better than the hotel's website, which was malfunctioning and failed to recognise my user name and password and locked me out after 3 attempts, whereas the app recognised my details and the booking was very simple. Good app.
2 people found this review helpful
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Meliá Hotels International
November 29, 2025
Dear Martyn, We appreciate you choosing our app for your booking needs. We regret the website login difficulties you encountered and recommend contacting appsupport@melia.com for technical feedback. Your recognition of our app's simplicity motivates us to keep improving. Warm regards, Laura L., Voice of Customer Coordinator

What’s new

In this version, we’ve improved the Add Reservation feature, which now lets you add your bookings more easily using just your first and last name—no locator needed.
At Meliá, we are constantly making updates and improvements to ensure you always have the best experience.