Cetelem - Prêts & Crédits

4.2
37.3K reviews
1M+
Downloads
Content rating
Everyone
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About this app

With Cetelem, simplify your daily life!
The smart app that brings together all the solutions to finance your projects and pay for your purchases.
A more intuitive, faster, and more seamless experience. Simplified and quick-access features.

View and manage your credit in real time
Manage your Revolving Credit with ease: view your available balance, the amount used, your authorized limit, your transaction history, and your monthly statements at any time. For greater flexibility, you can switch your cash purchases to your Cpay Revolving Credit and spread your expenses over several monthly payments. Also, monitor your Personal Loan by accessing the outstanding amount and your monthly payments. Finally, adapt your credit to your situation by modifying the monthly payments: adjust the date or amount, defer a payment, or make an early repayment according to your needs.

Manage your Cpay card independently
Instantly retrieve your PIN if you forget it. Activate your card's options according to your needs: payments abroad, online, or contactless. In case of loss or theft, you can temporarily block your card or block it. Finally, secure all your payments with Strong Authentication, for enhanced protection of your transactions.

Enjoy Numerous Benefits
Discover the exclusive Cpay benefits program and take advantage of discounts and cashback offers from our partners. Also find personalized offers tailored to your needs directly in your "Discover" area.

Manage your information
Updated on
Jan 20, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
App activity, App info and performance, and Device or other IDs
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

4.2
37K reviews
Vera Bimbad
January 25, 2026
Useless, I can't see my contracts, even after the update it still doesn't work. Luckily they send emails, and it shows up in advance in my bank, other than that, I see no see reason to use this app because of this bug. Hope you fix it soon, meanwhile I won't risk taking any more credits with Cetelem because of no visibility onto current status/ mes contrats
BNPP Personal Finance
January 26, 2026
Bonjour Vera Bimbad, je suis sensible à la situation exposée et prends bonne note des observations que vous avez bien voulu formuler. Soyez assuré que Cetelem est très attaché à la satisfaction de ses clients. Afin que je puisse vous apporter une réponse merci de nous contacter sur notre page Facebook Cetelem France. Julie de l'équipe Cetelem
Jem
December 10, 2025
how long does it take to do an upgrade from 99% to 'open'!!
1 person found this review helpful
BNPP Personal Finance
December 11, 2025
Bonjour Jem, je suis navrée d’apprendre votre mauvaise expérience vis-à-vis de notre app. La satisfaction de nos clients est notre priorité, c’est pourquoi je vous invite à nous contacter sur notre page officielle Facebook Cetelem France en message privé . A bientôt, Bettyna de l’équipe Cetelem France.
Najjar Rio
October 2, 2025
Excellent behaviour .very professional
1 person found this review helpful
BNPP Personal Finance
October 2, 2025
Bonjour Najjar Rio, l’équipe Cetelem vous remercie pour vos 5⭐ et se réjouit de lire votre satisfaction 😉. Excellente journée ! Bettyna de l'équipe Cetelem France.

What’s new

Cette nouvelle version apporte des améliorations à l'existant. Pour nous faire part de vos idées et de vos remarques, vous pouvez nous contacter à monavis.cetelem@cetelem.fr

App support

About the developer
BNP PARIBAS PERSONAL FINANCE
monavis.cetelem@cetelem.fr
1 BOULEVARD HAUSSMANN 75009 PARIS France
+33 7 62 78 24 90