PostFinance App

PostFinance AG

About this app

With the PostFinance App, you have your finances under control at all times.
Carry out your banking transactions easily and securely – whether you’re at home or on the go. With the PostFinance App, you can keep track of your accounts, payments and investments. Access is quick and easy with fingerprint or Face Unlock.

All you need to know about your account at a glance
• Check your account balance, keep track of income and expenditure, and analyse what you spend your money on.
• Scan or upload QR-bills, pay eBills directly in the app and send money easily to mobile numbers.
• Documents can also be displayed and shared easily as PDFs.
• Google Pay and PostFinance Pay are available for convenient payment.

Settings and support directly in the app
• Adjust card limits, block or unblock your cards or order a replacement.
• Set up push notifications for credits, debits or eBill.
• You can also change your address or reset your password directly in the app.
• If you have any questions, the PostFinance chatbot will be happy to help you at any time.

Investing and retirement planning made easy
• Track stock market prices, access your custody account and manage your investment products from digital asset management to fund self-service and e-trading.


Digital vouchers and prepaid credit
• Buy or gift vouchers for Google Play, PaysafeCard and many other providers or top up prepaid credit for your mobile phone.

Security is top priority
Your data is optimally protected using modern encryption methods. For even greater security, we recommend keep-ing the operating system and all apps up to date. The app can be set up so that you can log out quickly by shaking your smartphone. More information: https://www.postfinance.ch/en/support/security/e-finance-security.html

General information on security
• Keeping your data secure is our top priority. A multi-stage encryption and identification process ensures that only you have access to your accounts.
• Google Play Store must be preinstalled on your device. Manual installation of the Store and installation of the PostFinance App via this channel or downloading the PostFinance App via a third-party provider are not permitted.
• PostFinance observes the provisions of Swiss data protection legislation when collecting and processing per-sonal data. In all areas of its online product range, comprehensive technical tools and organizational measures are used to protect against unauthorized access, manipulations and data loss.
• If you lose your mobile phone and/or your SIM card or if there is reason to suspect misuse, please contact our Customer Center immediately on [phone].

Important information
For regulatory reasons, the app does not support onboarding or sign-up to new products and services for people who are not domiciled in Switzerland. For customers living abroad, the app acts as a login mechanism for their exist-ing relationship with PostFinance.
More information: postfinance.ch/app

Ratings and reviews

Updated review: Thank you for the feedback to my review below. I confirm it now works much better without the VPN. However, I cannot give more than a four-star rating, as I don't like having to disable my VPN to use such a sensitive banking app. Moreover, it used to work just fine with VPN enabled. ###### Initial review: Since last update, the app (which has been amazing for a decade, I must say) has gotten incredibly slow. First, when you log in, WE'RE PREPARING THE APP, which takes forever.

Hello. What's the new invoice for CHF 60?!?! It's online banking, but no any online communication from your bank. I moved to another address, so if you have a question let's ask in the app or by email. I have received no any requests from you, event this invoice I found suddenly opened the app. I am closing the account

the app isn't loading. it says we're preparing the app and never load. this version isn't working. it also says check my connection and try again. nothing is happening. I can't bank ont the go. Nothing at all.

What’s new

Troubleshooting: the PostFinance App is subject to on-going development and optimization to improve the user experience.