Useless. Can't upload documents from Adobe Acrobat. The only reason I installed it was because the humans can't find the emails I sent to them with my information.
Seems OK so far. Entering my birthdate year was extremely cumbersome; I literally had to use the back arrow a ridiculous amount of time - I should have been able to enter the year.
It used to work but lately it just keeps saying that it's unavailable right now because of an upgrade. I've uninstalled and reinstalled and it still won't work anymore on my LG V20. Please fix this.
So easy and convenient. Submitted changes and documents right from my phone. Putting in dates is a little convoluted but other than that, so far, so good.
Entering a birth year back to the early 70's was not fun and was time consuming. Could not list amounts of utility payment amounts and could not enter that my new asset of a vehicle has a payment
This is super easy to use. Also for the people trying to figure out the dates i did that at 1st also but u dont have to go back like that with every month thru the years. U will figure it out. Its really easy, just take a little patience. My photos upload beautifully, if your photos have a hard time u may need to check your settings and allow this app to access your photos. Can't blame everything on the app. Sometimes u need patience and try a bit harder to understand. Only thing I wish it had is user name and password able to be remembered because it asks you for specifics when when creating. Otherwise it's very useful and so much easier then going thru that usual hassle. I seriously love it and appreciate the people that took the time out to create this app. I did my SAR in 5minutes and I even had some changes. It also let me know I was due for the renewal. I see way to many complaints on here and bashing this app. It's so much better then hoping them papers come thru the mail and you get them back on time. Maybe it's you or your device because it works fine for me and everyone else I know. Of course nothing is perfect but at least u should be grateful they did this and are trying it to make it easier on us who need some assistance thru tough times. Thanks again. I love it.
For this release, we made some big enhancements to improve your app experience.
You can now:
• Make changes to your income, shelter, and other case details
• Complete the Semi-Annual Reporting (SAR) process to maintain benefits
• Apply to register to vote
• Enroll and view in paperless communications
• A more secure login process
• Numerous bug fixes
Scan docs into clear & sharp image/PDF, to send fax, print out or save to cloud