
TAA BE (TAABE)
bas support. spending hours to solve a security issue in the app. they claim it is a bank issue. and the bank is receiving and withdrawing the amount and the application returned it. when I asked for a supervisor, I was told we will send a request. a request to talk to a supervisor for a team are not able to solve my issue. don't use it VERY BAD SUPPORT
2 people found this review helpful
EgyptPay
February 25, 2026
Hello dear, we apologize for the problem you faced with the application. You can contact us through the application chat or on our number 0235372501 and explain the problem you faced so that we can better assist you in solving it.

Nermine Onsy
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terrible customer service terrible team they have a bug, they ahow and deduct a bigger amount for due bills (other than the service fees) more than what is already due and requested!!! i tried to explain this with evidence from my provider and from their app the agents kept replying using templates I requested to speak to a manager 3 times and they kept replying using a template!!! DON'T USE SAHL! IT'S A SCAAAAM
Hello dear, we’re sorry to hear that from you. You can contact us through the application chat or on our number 0235372501 and explain the problem you faced so that we can better assist you in solving it.

Mo Ali ❶
the app is excellent overall very user-friendly, smooth, and reliable. I’ve had a great experience so far. However, there is one issue I hope can be improved soon. When using NFC to read or recharge a card, the app often requires multiple attempts before detecting it. All NFC settings are enabled, and the same card works instantly with other apps. Please optimize NFC performance to make it faster and more seamless.
2 people found this review helpful
Hello Sir, thank you for your kind review and we’re so happy that you are using Sahl . Kindly check that you scan the card from the middle of the card on your phone, where the NFC tag is located. For more info, you can contact us on 0235372501