HKeMeter

Transport Department, the Government of HKSAR

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About this app

HKeMeter is a new mobile application introduced by the Transport Department. It provides real-time occupancy information of metered parking spaces so as to facilitate motorists in finding vacant on-street parking spaces. Motorists could also pay the parking fee remotely with multiple payment means through the app. The key features of ""HKeMeter"" includes:-
1. Real-time metered parking spaces information
2. Remote payment for parking time with multiple electronic payment means
3. Notification to users before expiry of parking time

Ratings and reviews

This is really a rediculous lousy app. I could not log-in to this app after registration. On more than 4 occasions I called its customer support hotline. Every time the staff told me that they would reset my phone number on their database and I should be able to log-in again. So far, nothing has happened and I am still unable to use this app. The staff told me the resetting process will take 1 business day.

Keeps crashing frequently, which is very frustrating. It also deducts money but doesn’t add any time to my account. On top of that, when it’s sunny or raining, the app cannot scan the QR code properly. Overall, a very disappointing experience. Please fix these issues! There are so many bugs.

because of the UX, I cannot top up the meter in front of the police! Then I need to pay the penalty with $400. Why every time I need to select the credit card again 😡. This is totally unacceptable because the meter also hang during the urgency. Totally need an alternative way!

What’s new

- Fixed known minor issues