Vonatinfó

MÁV Szolgáltató Központ Zrt.

About this app

Vonatinfó – official journey planner for train travels within Hungary.

The application of the MAV-START Co. is useful for planning train travel, and the tickets can also be purchased within the application. Vonatinfó app knows everything about the trains: after setting the date of travel, departure and destination station and available discounts it helps you choosing the best journey. It also provides information about the stations, changing trains; displays price of the set journey; indicates trains with obligatory surcharge. Tickets can be placed in the basket with one tap, and can be paid with credit card. Purchase settings and data can be saved that makes future purchases even smoother. Vonatinfó enables tracing the trains real-time on the map easily. Unique function of the app is the real-time chat with fellow passengers on the same train.

Ratings and reviews

User experience could be a lot better. [Update and reduction in rating] Today I purchased a ticket before getting on the train. The payment was accepted and the ticket was downloaded into the app. Between the time I bought the ticket and the time I needed to present the ticket to the conductor, about an hour, the app shut down by itself. When I tried to open the app on the train, it stalled because I was in a dead zone, no data service available. I was unable to present my ticket, and had to ask the conductor to give me more time to get it working. The app finally opened, but then stalled again trying to open my already purchased ticket. It seems this app cannot work offline, even if it already has a valid ticket stored. This is just nuts, as my commuter train (S71) goes through a couple of lengthy dead zones, and the Wi-Fi on these trains hasn't worked in many months. One could easily believe this app was designed by some bureaucrat from the former Soviet Union. There are just so many things wrong with it. Even before this, on another occasion last week, the app stalled while trying to download the ticket, and could not recover. I had to close the app and restart. The ticket I had already purchased never downloaded, but the fare was paid. I had to buy another ticket.

The app is a bit tedious to use (about a million clicks to buy a ticket to my usual trip) but works in overall. It's stable, works with OTP Simple and they even added a 'flashlight' function when ticket controllers complained about difficulties with ticket scanning. Seems like a good product manager and good(ish) engineers are behind the app with a terrible product designer.

worst app related to public transportation i ever used. of course, better than nothing, but it is not really serving user experience. 1 day limit for login, autofill is not working, no biometric identification. bkk passes were supported before but now the app cannot handle them, either the county passess. looks like this feature was removed. the passanger is expected to know all the stations at region borders. i can hardly believe this is not for extra charging the user when buying tickets.

What's new

Displaying search results in shorter intervals
Bug fixes