gov.pt

AGÊNCIA PARA A REFORMA TECNOLÓGICA DO ESTADO, I.P.

About this app

State app for digital documents, public services and authentication.

Portuguese public administration app that allows you to store identification documents, manage the Digital Mobile Key, sign documents and perform public services (replaces the old id.gov.pt and autenticacao.gov apps).

Digital documents

The app works as a digital wallet. You can add your official identification documents (Citizen's Card, driving license, among others), which have the same legal value as physical documents.

Authentication

You can manage your Digital Mobile Key, sign PDF documents and activate your Citizen Card certificates.

Citizen Card Renewal

You can request the renewal of your Citizen Card through the app.

Paperless invoices

You can opt for paperless invoices and start receiving invoices by email, sent to your taxpayer, at participating establishments.

More digital services will be launched soon.

Ratings and reviews

Does not work for me. I logged in and tried to add my Carta de Conducao. The only choice for authentication was Chave Movel Digital, so I entered my phone number, received the code, but upon entering it, the app displayed "An error has occurred. Try again later or contact support." I tried two times last week, then two times today and it always shows the same error message. Also, there is no suggestion in the app how to contact support. Update: 6 months later - the same problem persists. The same error message and no response from customer service.

The app itself is fine for me, except that it often forgets the authentication. The server side of the service is often offline or misbehaving. Most of the issues with the app appear to originate from the remote services this app requires to work.

As with all things from Portugal this was created without any thought in mind. The app simply does not allow you to validate anything without you actually being in Portugal. For anyone living outside Portugal just accept that for the government you are no longer a citizen because you cannot actually validate or request anything.

What’s new

Melhorias funcionais