Amy
Doesn't load properly, awkward to use, I have to tap the "buy membership" option to navigate to the class/course lists (which makes no sense). Notifications pop up but when tapped they don't link to the content of the notification, they link to the buying options/payments page. Attended courses don't count as classes for some reason, they don't show up in booking history. I genuinely hate this app and it's putting me off attending courses at the venue I'd like to use.
6 people found this review helpful
Hi Amy! To assist you better, it would be helpful if you could send screenshots or a screen recording of the problems you're encountering to mobilefeedback@glofox.com. This will allow us to investigate and address the issues more effectively. We appreciate your patience as we work towards improving your app experience.
A Google user
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Terrible interface and not responsive. The app lags when I try to return to the schedule screen after booking a class, and exiting/restarting is faster. I can't turn off email notifications. The way the schedule page is designed is really confusing! Not only does it lag when I try to scroll through dates, it's not clear what date I'm reviewing. It's shocking how bad the UX is. The delayed response when I cancel or book a class has caused me to accidentally book/cancel classes. Very disappointed!
10 people found this review helpful
A Google user
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Unfortunately I find this app is very poor. It is very slow, laggy and clunky moving between schedules. Cumbersome and not smooth process to swap between gyms, book various locations. Hangs and freezes 90% of the time and have to force quit, re-login, wasting precious time. Due to the lag, it accidentally booked me into the wrong class, then had to wait to rebook etc. Email notifications and a notification each time I book is unnecessary for me. I hope this app can be improved.
7 people found this review helpful