App crashed twice after payment was done. My trips didn't appear in the app when I restarted it. Then I registered a complaint. So they sent me m ticket. Annoying, but still ok. Then app crashed just before payment. Now the seats that I had chosen are blocked. Those were the best seats and I lost them because this stupid app crashed. Do something about it!!
I was trying to book bus from Delhi to Jaipur but while I was booking it did not specify which ISBT in Delhi is the boarding point. I even try to contact the customer care but couldn't reach them. The app is good but I hope they make changes so it won't be a problem next time. Please specify the boarding point wether it is Kashmiri gate or Sarai kale Khan or Anand Bihar or Dhaulakuan or Majnuka tila or CP or where?
I reserved the seats of my choice but later my in laws was adjusted in another bus with seats at the back. Moreover they got hurt due to bad driving. I got a curse for lifetime. Shameful. Please be honest at least in customer service and provide at least what they pay for
Worst service. They simple support the bus operators for commission.. There was a Fire accident in MORNING STAR travels and we were left in the middle of journey. REDBUS SIMPLY SUPPORT THE OPERATOR AS THEY LOOSE COMMISSION. WORST SERVICE.. WORST CUSTOMER CARE..
m having problem with booking a ticket thru net banking. After entering otp nd transaction pswd i can't hit the submit button coz it is out of the screen. I tried using landscape mode, still the submit won't come into the screen.
Pathetic deceiving business. Booked a ticket no in page confirmation, sms or email. Booked again and travelled in that. Later found both debits in credit card. When asked customer care said we can't do anything. If they can't do anything why do they exist ???
Salient features of version 4.80.05
- Now available in 7 languages for India - Telugu, Tamil, Gujarati, Marathi, Kannada and Bengali
- Set alarm and get wake up call before your bus arrives at the destination
- More payment options added
'Refer and Earn'- Refer your friends to use redBus and earn upto Rs 500 when your friends travel with us!
Reach out to us at firstname.lastname@example.org if you would like to share feedback/suggestions.
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