After the update, the app doesn't work! I click request ride and nothing happens, I emailed uber and they said my phone number is not compatible (worst customer service, I wish they would at least have a real person email me, not some computer generated message)... I've been using uber with the same number for over a year, I was able to request a ride last month! They're Useless, uninstall... I have Android/Sprint.. I'm now using Lyft with NO issues!
Great service to use when things go right. When they go wrong Uber has no avenue to file a complaint. Uber left me standing in the rain because the drivers are allowed to cancel on sight. If it's not covered in the canned app msgs just try to reach a real person to find out what went wrong.
At the time they didn't offer it so someone entered my email to sign up & eventually owed money so I had to create another email. Had they required two-step email verification then this wouldn't have happened. Weird part is I never received any emails from them prior to signing up. Explained my situation & got forwarded multiple times only for them to tell me there's nothing they can do. For a company that's worth so much, you'd think they'd be able to setup a two-step email verification system.
I tried using this app many a times as suggested by my friends..All the time it says my account is disabled..I tried sending a complaint to customer care and there was no response.. Personally I'm not happy.
Doesn't work anymore and someone hacked into my account and billed my credit card for a trip I didn't take and nobody has bothered to come back to me!
Misplaces the pickup point. Misdirects the driver to a false pickup location blocks or miles away. Does not automatically recognise business locations. No longer shows online driver locations!
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