Uber - Request a ride

9.73M reviews
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About this app

We’re committed to your safety at Uber. We’ve established a Door-to-Door Safety Standard to help you feel safe every time you ride.

And with Uber, your destination is at your fingertips. Just open the app and enter where you want to go, and a nearby driver will help you get there reliably.

Request a ride from 600+ airports and in 10,000+ cities around the world, the Uber app is a great way to make your travel plans stress-free. Request a ride on demand or schedule one ahead of time.

Whether you’re looking for style, space, or affordability, Uber can help you find the perfect ride to fit your needs:

Enjoy elegance and premium features with Uber Black
Ride with extra room (and more of your friends) with UberXL

All of these transportation options and more are available in one place with the Uber app.

With Uber, you can see your price estimate up front before booking. That means you’ll always have an idea of what you’ll pay before requesting your ride.

We’re committed to making every trip with Uber as safe as possible. That's why—in addition to our Door-to-Door Safety Standard—we've built new safety features and updated our Community Guidelines for respectful and positive experiences.

You can share your trip
Give your loved ones peace of mind while you’re on a trip—you can share your location and trip status so they know you made it to your destination.

You can contact emergency services
You can call your local authorities directly from the app, and your location and trip details will be displayed so you can quickly share them with emergency services.

After every ride, you can submit a rating along with comments. You can also let your driver know you appreciated your experience by adding a tip for them right in the app.

Not all products are available in all markets.

To see if Uber is available in your city, visit https://www.uber.com/cities.
Follow us on Twitter at https://twitter.com/uber.
Like us on Facebook at https://www.facebook.com/uber.

Have a question? Visit uber.com/help.
Updated on
May 17, 2022

Data safety

Developers can show information here about how their app collects and uses your data. Learn more about data safety
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9.73M reviews
Sabrina Schultz
May 18, 2022
The app itself is ok. I can use it and all that. BUT the customer service interface is atrocious. There's no place for me to type in what my issue is if it isn't listed and if I do manage to get someone after searching through all the options to chat to a person I get handed off to another person. Is it within the app and the texting window? Of course not! They said they'll get back to me by email. For the record my issue was that I can rate my driver but I cannot tip them. I'm up to date too.
226 people found this review helpful
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God's Gift
May 7, 2022
This app and service is not reliable. Every time I open it, all I see is the map. No option on the screen or in the settings to book a ride and now you are charging customers booking fees. Whenever I do get the chance to book a ride, the trip doesn't end, not even after I rate my trip. It stays active on my screen for days. I refresh the screen, hit cancel, restart my phone, uninstall the app, browser, new phone. The trip is still there and I can't book a new ride. Awful app and service!
567 people found this review helpful
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Uber Technologies, Inc.
May 9, 2022
Hi! We apologize for the inconvenience caused to you, we will fix this for you. Please fill in your details here: https://bit.ly/343HNsE . We shall get back to you at the earliest.
May 19, 2022
The app sometimes do not show the correct position of the car. (The app is slower then the car.) Anyway, wonderful service, mostly fair prices, correct, nice drivers, clean cars. What else we need? Never I had bad experience with Uber. (Like I had 2 times with the Lift - since I do not use theirs service anymore.) Uber is the right solution for all my trips in the area. -Thank you!
67 people found this review helpful
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What's new

We update the Uber app as often as possible to help make it faster and more reliable for you. This version includes several bug fixes and performance improvements.

Love the app? Rate us! Your feedback helps us to improve the Uber app.
Have a question? Tap Help in the Uber app or visit help.uber.com.