I live near Fort Lauderdale airport. Every single time I request this service the drivers accept the ride then they cancel because they realize it is not inside the airport. They are all lined up on us1 like it is a competition. I Literally live 4 mins away from the airport I dont understand what's the BS. Like my money is not worth! I am canceling this app and moving to lyft and see if not the same story.
The app itself has a glitch in my phone. Don't know why, but it has nothing to do with phone. MOTOROLA DROID ULTRA. And it doesn't show the search bar. And there's just this map. I cannot search a word or even try to pin my start up location.
VERY poor customer service. No one to answer your questions, no one to help if you get lost. 5 stars for convenience, 1 star for Customer Service. Oh and until you stop tracking me before and after a ride and after i delete the app, this will always have a 1 star from me no matter what you do.
There is no option of getting in touch with the customer care centre.. I am facing problem for calling the driver. Call Link doesn't open and I am stuck without calling the driver after booking the taxi.. Resolve or I am forced to use other services.
Please increase the invites rate I have invited many frds bt there were no dis. Given Uber has betrayed me .... I am very frustrated Pls give me my offers back
V4.150.2. please fire your UX guys. It's a nightmare to use. Can't select a location on the map for pickup. The overlay asking to enable location doesn't allow me to select a presaved work/home. Clicked 'not now', option to select work or home is gone.
New rider wear
No surge. Firm quotes. $10 rides in Manhattan & $3 shared SUV rides. Try today!