Uber is my savior With outstanding customer service. I was waiting for someone to take a stand against taxis in toronto. TRC can also vouche on this. I think us as users need to speak up and fight for uber to stay. Many of us just used the app but never defended it. Only flaw in the app would be not being able to detect surge times.
Scope for many improvements Learn from ola. 1. Should have a customer care number for help and assistance. 2. Call back from rider to the anonymous number should directly connect to the driver after booking the cab. 3. Should allow to book atleast two cabs while on the ride. There cud be a situation that I might have to halt to a place and take another cab, so advance booking should be allowed while taking first ride. 4. Emergency SOS should have an option to connect to local cops/police. 5. No change log. Ola cabs have all of these
App is good but improvement I will give it a 5 if the indicated ETA of driver for pick up is accurate. Time is important for both parties and if the ETA is not reliable, it will not be useful
Great app even better service I'll take Uber any day over a regular taxi. The reason cities hate Uber is because they are dying to be able to nickel and dime Uber and make money off of them. The reason people prefer Uber over taxis is because taxi drivers are notoriously bad drivers and often rude and have dirty cars. Uber is so much more convenient and it's everyday people giving rides.
Can't take a ride Can't take a ride even i have a enough free credit in my account. The customer service answer that my account is blocked without any explanation. Please do your professional work and fix my account or answer properly why i can't use uber???
Life Saver Can't tell you how many times this app has allowed my friends and I to split the cost and go out and have fun without having to worry about a DD or getting a DUI. I've used it even in large cities that I haven't been to before because their drivers know the layout and shortcuts to go that the GPS wouldn't know how to get around.
Cabs like Ola,Uber,Taxi for sure,Meru Compared!!! Finding the best Cab for you!!
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