29.1K reviews
Content rating
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About this app

Candy simply-Fi App allows you to communicate with your appliance. Beside assisting in carrying out daily activities "Candy simply-Fi" increases functionality making your product or the set of products more intelligent and performing.

To take advantage from Candy simply-Fi functionality you need to acquire one or more appliances equipped with Candy Wi-Fi connected technology (Smart Fi+, Smart Fi) or Smart Touch) and a compatible device.(*)

Product range manageable via Candy simpy-Fi App includes Washing machines, Washerdryers, Tumble Dryers, Dishwashers, Refrigerators, Ovens, Hobs and Hoods.

With the integrated Demo mode you can explore most of the functionality of Candy simply-Fi App, before purchasing an appliance of the range.

More information available in www.candysimplyfi.com and www.candysmarttouch.com.

If you need support, please contact your local Candy Customer Service (you can find the references on the official website), or write us: support@candy-hoover.com (**)

Please remember to specify:
- problem details
- product serial number
- model of your smartphone/tablet
- App version
- Operating System version of your smartphone/tablet

(*) Interaction with Smart Touch products is limited on Android smartphones without NFC technology, on all tablets and all no-Android devices. However, you can access additional contents, quick links with assistance and manuals.

(**) Service available in Italian and English
Updated on
Jul 21, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Photos and videos and 2 others
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
You can request that data be deleted
29.1K reviews
Joler Apps
August 9, 2022
I did not have a problem establishing a WiFi connection, yet for the BT connection, it did not seem to work and the manual was not clear enough on that. Sending commands to the washer was unsuccessful so far in the first two washing cycles. The WiFi connection of the washer and data transfer from the app to the washer is slow and unreliable. Total lottery. When I pressed Add to Favorites, nothing was added on the list. Funny, but best value of the app are advices on how to remove stains.
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Carla Osorio
August 13, 2022
Overall good. Like the additional washing programs, like bleaching, never knew how to do it with the traditional washing programs on the machine. However some programs don't work, stop due to water failure, but when run directly on machine, no issues. Use the app for both washing machine and dryer. On dryer till now all work. A nice addition would be to be able to add steam cycle optional on more programs
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Smart Home Haier Europe
February 1, 2022
Hi, thanks for your review and suggestions! We will take them into account. Helen
Ctibor Laky
August 3, 2022
For some time only option to start program by button was Snap&wash which is super buggy fearure, it can't proces the image, ends with error and you have no option to bypass tgis feature and start program. Today finally there are other buttons back Delayed start and start immediately. Otherwise I had to talk to AI to start program, or start it manually on washer. Also connecting to device take too long, like minutes.. it is always on the same wifi network couldn't app cache ip address? 🤷‍♂️
1 person found this review helpful
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Smart Home Haier Europe
August 4, 2022
Hi, thanks for your feedback. We apologise for the problem. Our technicians are working on it. Make sure you keep the App updated. Pablo

What's new

Thank you for downloading Candy simply-Fi App.
We update our app regularly so we can make it better for you and introduce new functions.
Get the latest version for all the available features. In this release:
Minor bug fixing