NSBPay

National Savings Bank

About this app

Make your QR payments seamlessly anywhere, anytime with NSB Pay. NSB Pay App is the best payment solution with QR-based payments launched in Sri Lanka.
You can make your payments happen, with just a tap of a button!
All you have to do is scan the QR, enter the amount and then, you are done!
Your payments are processed faster through a highly secured platform.
With NSB Pay on your phone, enjoy millions of services and exciting banking facilities at your fingertip!

NSB Pay Features:

Self-registration via the App
PIN or biometric-based login
Convenient payments via QR Code
Payment on static QR
Payment on dynamic QR
View the transaction history
Settle utility bills
Faster, secure transactions and
Unparalleled payment experience

Ratings and reviews

Everyday there's something that doesn't work. I've reloaded credit for my mobile from my card a week ago. It still says pending on the transaction but the amount has been already deducted from my account. When am I gonna get that reload. Some functions like electricity bill payment can't be processed. It has been a very difficult time for the app.

The app user interface and customer service suck. Also, the biometric feature on this app goes crazy all the time. I switched phones and tried to log in using my previous account but was unable to. I called customer service, but they didn't answer. Then I sent an email, and they told me to go to a branch to solve their technical issue. This is a hilarious bank, lol. So disappointed.

Unable to log in to the app. It shows “Contact Customer Care”, but customer care does not answer calls even after trying for more than 30 minutes. This seems to be a common issue affecting many users. For a banking app, this is extremely inconvenient and risky for customers who depend on it for daily transactions. Asking users to visit a branch for a technical issue with an app is not a practical solution. Please fix this issue urgently and improve customer support.

What’s new

Bug fixes and performance improvements