ID.me Authenticator

ID.me

About this app

ID.me Authenticator is a simple and free Two Factor Authentication (2FA) solution for your ID.me account. It keeps your online accounts secure on websites that support 2FA. This app generates 6-digit Time-Based One-Time Passwords (TOTP) and PUSH notification based one-touch authentication.

ID.me Authenticator as a TOTP Code Generator: Signing into your account requires your username, password and a verification code that you can generate using this app. Once configured, you can get verification codes without the need for a network or cellular connection when this app is used as a TOTP code generator. You can enroll and connect ID.me Authenticator to your account for 2FA by scanning the QR code at setup time.

ID.me Authenticator for PUSH based authentication: You enter your username and password when signing into your account, then approve the push notification sent to your phone. You will need to enroll and connect ID.me Authenticator to your ID.me account to enable this feature.

Ratings and reviews

Absolutely terrible. It doesn't work most of the time. Even something as simple as resetting a password is horrific. You click on the link to do so, and it errs. And God forbid you get a new mobile device. It simply cannot cope. Then, you log into support and get AI generated responses that send you circling through the instructions that you can read for yourself with no further insight. This app would never survive in the private sector as customers would run to the competition in droves.

This app/ service is completely flawed. It is full of bugs and not efficient or effective way to verify someone's identity. It makes handling routine errands difficult, time consuming and frustrating for law abiding citizens. I tried multiple times to add my own photos information etc. But the software just kept buffering and did not send the codes/ texts as expected. I had to repeat the entire process more then 3 times. A complete waste of time

Terrible app. I've used this for California's EDD identify verification system and for two-factor authentication for medication prescribers. The process for verifying your identity is incredibly glitchy at every step. You can start setting up an account online but can't finish it without a mobile phone. Then it's unclear how to pick up where you left off, or at some steps, impossible. There is no way to log out of the app so you have to force close it to get it to reboot. It inexplicably sometimes states it can't send texts with authentication codes but can send texts with links to download something else to the same number. Good luck with getting the video selfie to work. I cannot believe an app that serves one purpose (verify your identity) with a set number of means (upload documents, take photos of yourself, enter info) cannot even get these limited functions right. It is incredibly unfortunate that we have no choice but to use it. I hope everyone calls their elected representatives in hopes that we can at least force government entities to stop using this horrible product.

What’s new

- Bug fixes and performance improvements