App CDMX

Gobierno de la Ciudad de México

About this app

CDMX App. The app that connects you with the City.
The CDMX App is the digital tool that connects you with Mexico City. From your phone, you can access services, procedures, transportation, events, and everything you need to get around, stay informed, and make the most of your day. The app is designed to make things easier for you, without complications. Learn about its features, explore each module, and discover how it can help you.

Home Screen: It all starts here. The new home screen gives you quick access to different features such as transportation, digital documents, security, events calendar, and much more. All in one place.

My Profile: Your data, your app. Review and update your information from the "My Profile" module. Here you can also manage your preferences, check notifications, and see how you interact with the different modules of the app.

My Shortcuts: Your favorites in one place. Choose a minimum of 4 and up to 8 of your favorite features and save them in "My Shortcuts." Access or change them whenever you want.

Mobility: Getting around is now easier. Check routes and schedules for public transportation in Mexico City and the metropolitan area. Metro, Metrobús, Cablebús, Trolleybus, Interurban Train, Mexibús, and now also the Mexicable. If you take a taxi in Mexico City, you can scan the license plate to see the vehicle's make and model, as well as information about the drivers associated with that plate. You can also share your trip, rate it, and use the emergency button connected to the C5 command center if you need help. Plan your trip without leaving the app.
Utopias: Discover the spaces created for you. Check the activities and schedules of the Utopias throughout the city. Workshops, classes, culture, sports, and much more at your fingertips.
Safety: Report, take action, and receive support. You can find out which police officers are in charge of security in your area, as well as a list of the Public Prosecutor's Offices near your location. In any emergency, your safety and that of your community are closer than ever. Citizen Report: Make your voice heard. Is there a street light out, a pothole, or another problem in your area? Report public service outages, add your location and photos, and track the status of your report from the app. You can also file digital complaints with the Mexico City Attorney General's Office (FGJCDMX).
Digital Documents: Everything on your phone. Keep your official digital documents with you at all times; the digital version of your driver's license, vehicle registration, Mexico City employee ID, and more. Access them quickly and securely from this module.
Condesa Clinic: Health within your reach. Check the available services, locations, and hours of operation at the Condesa Clinic. Useful information for your health care.
Emergency Button: In any emergency, activate this button and receive immediate assistance. Activate the alert so that the C5 (Command, Control, Communications, Computing, and Intelligence Center) can send immediate support from police, paramedics, or traffic control. Vehicles: Register up to 5 license plates from Mexico City and check everything about your vehicle registration, the "Hoy No Circula" program (subscribe and receive alerts), traffic camera violations, fines, emissions testing (schedule your appointment), and if your car is impounded, receive notifications with the impound lot's location.
Locatel Chat: Ready to help you. Ask about procedures, services, or report non-emergency situations, all through our quick and easy chat.
WiFi: Connect wherever you are. Find the nearest free Wi-Fi hotspots. Prefer to see them in a list or on a map? Switch with a single tap. Find more than 23,000 free internet access points distributed throughout the 16 boroughs and stay connected.

Ratings and reviews

It's borderline unusable. 1. It crashes if you don't have an internet connection. 2. If you need to do anything, you need to receive an SMS with the registered number, so you can't do it abroad or if your number is outdated. 3. To change your data, you need to "apply". The website doesn't work most of the time, I had to keep going for days to finally do it. 4. The email to verify your email address when the change is in effect (it's not immediate, mind you), expires seemingly immediately. 5. Usu

Impossible to submit an id document. The Submit button does not work. Update: I gave up trying to create the password using the app and switched to the online version of cdmx app. I managed to create the password! Yeah!! Yet, when I switch to the app to recharge my cdmx MI card it says I MUST have a Mexican cell phone!! It would be hilarious if not so tragically incompetent!! In the week of the world cup!! Non-mexicans, forget about this app.

it takes too long to be able to charge the physical card.

What’s new

¡Ahora en tu App CDMX!

Consulta de infracciones mejorada:
Revisa de forma fácil y rápida las infracciones de tus vehículos registrados, ¡y también de vehículos foráneos!

Historial de recargas: Podrás consultar el detalle de los pagos realizados en tu App CDMX
para la recarga de saldo de tu Tarjeta MI (física y virtual).