50K+
Downloads
Content rating
Everyone
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About this app

Travel smartly and securely knowing that your traveller’s rights are protected with the new FlySmart mobile app.

The Malaysian Aviation Commission (MAVCOM) is proud to further enhance your travelling experience by introducing the FlySmart mobile app. Create a consumer account with Mavcom simply by providing your e-mail address, name and phone number**, and travel easy knowing that your rights protection is only a touchscreen away!*

By registering on the FlySmart app, travellers will be able to lodge complaints* to Mavcom concerning any flight-related service discrepancies, non-compliance or violations that are encountered during air trips, with the capability to instantly snap photos and attach documents to your reports to strengthen your case. Receive notifications as your complaints progress from start to resolution, and track your complaints’ in real-time using the Case History list.

Stay up to date on travel-related information such as national flight disruptions, breaking travel news and other significant travel events by receiving news broadcasts directly to your FlySmart app. With links to reach both the FlySmart website and Facebook page all easily available in the app, travellers’ rights information are instantly accessible at your fingertips.*

Download and install the FlySmart mobile app today, and travel smart with FlySmart!

*An internet connection is required at all times
**Your personal data will solely be used for Mavcom’s complaints management only.
**Please review the Personal Data Privacy Disclaimer at https://flysmart.my/en/flysmart-app-disclaimer/
Updated on
Oct 4, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Photos and videos, and Files and docs
This app may collect these data types
Personal info, Photos and videos, and Files and docs
Data is encrypted in transit
You can request that data be deleted

What's new

1) Additional features
- Travel Advisory
- Know Your Rights
- Account Deletion
- Refund Process
2) Bugs fixes
3) Design improvements

App support

About the developer
MALAYSIAN AVIATION COMMISSION
thomson.wong@mavcom.my
Level 19 Menara 1 Sentrum 50470 Kuala Lumpur Malaysia
+60 14-641 5221