
Imandeep Atwal
The app was good before, however over the last month, you cannot order via the app as there's always a problem when ordering and paying. I thought it could be an Amex issue so I used my visa and it still would not go through. I then tried an "eating in" order at Gatwick and same thing occured. My friends even tried but it failed for them too. As I cannot actually use it to order, I can't rate this high and it needs fixing. The 2 star is for seeing the menu, prices and rewards.
Nando's UK
August 12, 2026
Sorry you had a bad experience - please contact the customer team - help@nandos.co.uk - who will be able to resolve this

Mal Taylor
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Logs out after new update, just as I am ready to order. Email takes longer than 30 seconds to send,so an endless loop of can't log in and now unable to access. I eventually got a code and due to it being late,my account got locked. 1 week later. Account unlocked, go to order, Account needs verifying again, 30 second time limit 5 minute wait for email. Thanks Nandos, but no thanks from now on.
4 people found this review helpful

Dave lane
app crashed whilst ordering which was a bit annoying. I feel the sides prices are a fraction higher than they should be. The Portuguese salad has been unavailable the last twice I've visited and the Red wine I ordered, on this visit, came below the measurements on the side of the glass (at £8 + this isnt great!) A Few improvements required!
2 people found this review helpful