Antonio Freitas
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It has been an excellent app to access my CDs and Savings Accounts. Some ignorant people complain about accessing their credit cards with the app ... This App is STRICTLY for Savings & CDs — even its name says "Savings" ... ... So I went and tried accessing the Account Setup ... Requires going through the Open an New Account, which opens a new window... Then, at the top choosing "My Applications" ... Voilá!, and everything is accessible and available through this App ... EXCELLENT !!!
2 people found this review helpful
Ayila Mereel
So far does everything I want it to. Only four stars though as it's very difficult to get back into initially adding a transfer account (or at least it was when I installed it) . You have to enter the account information, then verify a couple of deposits... But the deposits are not instant, so you have to exit the app and come back later, and I couldn't find any sort of 'pick up where you left off' option. However once that was done, scheduling transfers is easy and the balance is easy to find.
97 people found this review helpful
Steven Johnson
Comenity's online service is the worst that I have ever experienced. I haven't been able to setup access to my account, Credit Card, pay online, etc... after numerous attempts with my smart phone, computer, and assistance over the phone with one of their technicians. I paid my balance the old way by check and mail. I will cancel the credit card (if that is even possible), or just cut it into pieces.
76 people found this review helpful