For the most part this is a good app, self-explanatory and easy to use. However, that's only when it works. More than not, I get an error message when trying to access or send messages and it is quite infuriating, then I have to call the office, sit on hold interminably and be subjected to that horrendous hold "Music". According to app info, this app was intended to use on older Android phones and may not "communicate" with newer versions. Not good.
2 people found this review helpful
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Needs a lot of improvement. Decent for sending messages to providers, seeing test results, and paying bills for yourself. Frequently get error messages on various pages. VERY POOR when you have a child linked to your account. It is impossible to see or pay their billing activity. Spoke directly with what i was told was tech support and got nowhere. They would not even acknowledge that what I was trying to explain was happening was a problem.
15 people found this review helpful
Decent way to contact your doc, since phone attempts usually leave much to be desired, but most uses need work. Specifically, e-check in. It is one of the most frustrating parts of the app. Doesn't load half the time. When you are doing a section it starts a long load of another page then kicks you to the main screen again. Then you have to restart that section. Plus it can happen over and over. In need of massive fix to make it usable.
11 people found this review helpful