2.5
140K reviews
5M+
Downloads
Content rating
Everyone
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About this app

Permata ME (previously PermataMobile X) is a mobile banking app from Permata Bank that provides complete digital banking facility and services for all of your banking needs. Powered by innovation, Permata ME is designed as a technology to make your banking activities easier, faster, and more convenient.

Permata ME presents a new and modernized home screen, also improved navigation system for your transaction convenience. Experience also a line-up of freshly crafted features such as:
- Free transfer fee with BI-FAST.
- Collect PermataPoin rewards from your daily transactions. Use PermataPoin for QR payment or redeem various shopping vouchers straight from the app.
- International transfer and foreign exchange transactions with competitive exchange rate.
- Quick and easy payment with QRIS, which can also be used to pay transactions abroad.
- A wide variety of top up and bill payment transactions.

Aside from these new features, lots of other features are also available, such as:
- Quick Access menu before logging in, including Peeking Balance, QR, Branch Queuing, Mobile Cash, Notification, and PermataStore.
- FAQ for you to discover solutions to your problems in Permata ME.
- Digital account opening for foreigner is one click away. Now all you need is your visa or immigration stamp.
- Debit Card Activation or Physical Debit Card Request made easy through Permata ME.
- Exciting promos that you can see from the new home screen.
- Portfolio that shows all your accounts in one place.
- Settings for Favorite and Recurring Transactions, Forex Transaction Registration, Password and Security, Dark Mode, and Language.
- Applying PermataKTA or Non-Collateral Loan through Permata ME to help you fulfill all your plans by financing cash of up to IDR 300 million with competitive interest starting from 0.88%.
- SPT Document and e-Statement readily available according to your needs.
- WhatsApp Gift to be sent on important or festive occasions.
- Notification Inbox that stores all of your notifications, whether it is transaction, promos, or news notification.
- Transaction History across all accounts that can be monitored easily through Permata ME.

Permata Bank will continuously develop this app to serve you with the best banking experience. With Permata ME, explore the world of digital banking in your hand.

PT Bank Permata, Tbk. is licensed and supervised by Financial Services Authority and Bank Indonesia, and a member of Indonesia Deposit Insurance Corporation.

Permata Bank Head Office
Gedung World Trade Center II (WTC II) Lt. 21 – 30
Jl. Jend. Sudirman Kav. 29 – 31
Kota Jakarta Selatan, Jakarta 12920
Updated on
Aug 20, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.5
140K reviews
Emiliano Arganaraz
March 29, 2022
How is it possible that you can only login ONLY WI-FI!? this app used to be great, I've recommend this bank in the past based only on the mobile banking experience. Now I'm thinking to open an account with a different bank. Also, that copy/paste message directing reviewers to call to their customers support does not help anyone. Just fix the bugs.
9 people found this review helpful
Did you find this helpful?
PT Bank Permata Tbk
March 29, 2022
Hi Mr Emiliano, please inform the problem you are experiencing via PermataTel 1500111. PLEASE BE AWARE if you receive an email, SMS, chat or call on behalf of Bank Permata. Immediately contact PermataTel if anything suspicious occurs. Tks~Nando
haqi setya
August 24, 2025
Even after a year it's still laggy. Takes too long just to show the login screen. So frustrating when i needed to pay with Qris and this app just won't load quickly. And instead of fixing this and other performance issues the devs just decided to update the display/interface which IMO isn't so important.
1 person found this review helpful
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PT Bank Permata Tbk
August 24, 2025
Hi Mr Haqi. We inform you that the update process aims to improve the performance of the Permata ME application so that it can increasingly meet customer transaction needs. In addition, in order to maintain access to the application, please always ensure a stable internet connection. Tks~Nanang
Bogdan
August 8, 2025
The app suddenly stopped working. After a trip to the bank, I was told it's because I have app cloning enabled on my phone. The app requires me to disable this feature for ALL my apps, not just Permata. No other banking app has this problem. This is a terrible and unacceptable requirement. I shouldn't have to cripple my phone's functionality for one app.
2 people found this review helpful
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PT Bank Permata Tbk
August 8, 2025
Hi Mr Bogdan. For security reasons, the Permata ME app cannot be accessed on devices that have cloner apps installed. Please delete the cloner app or access your account via the PermataNet website at www.permatanet.com. Please be cautious if you receive emails, SMS messages, chats, or calls claiming to be from Bank Permata. Thank you ~Erla

What’s new

Hello,

Previously PermataMobile X, enjoy the new mobile experience with Permata ME!

Here’s what’s new on our latest update:
1. Add or Delete foreign currency can now be done easily through your Permata ME Saver account detail in Permata ME.
2. We also constantly squashed those pesky bugs to give you better banking experience.

So, let’s update and enjoy these new features!

App support

About the developer
PT. BANK PERMATA TBK
IT.PNet.Support@permatabank.co.id
Gedung World Trade Center II (WTC II) Lantai 1,2,21-30 Jl. Jend Sudirman Kav. 29-31 Kota Administrasi Jakarta Selatan DKI Jakarta 12920 Indonesia
+62 811-8335-351

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