
Genie Hilton
PROs: It is very convenient to subscribe & manage from my mobile device. It is also nice to have the security of payment via my Google Play account. CONs: The Google Play subscription is on a monthly cycle. So, if you subscribe for 3 months beginning on January 1, your subscription renews April 1. However, the Rapidgator subscription is for literal days. Therefore, your 3-month Google Play subscription will not renew before your 90-day Rapidgator subscription expires. This is the only drawback I can find, but it's significant. I don't know how difficult it would be for Rapidgator to accommodate it's Google Play subscription customers, but I'm sure this is a common issue. If they could rectify this, I'd give it 5 stars. Customer Service: When I contact Rapidgator customer service via the support link on their site, a response is almost always within 24 hours. They have always been kind and understanding, even when the "issue" is related to my own lack of understanding.
82 people found this review helpful

A Google user
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Garbage. The website is totally worthless, so I thought that I would try the app. Well, just like every website that also has an app, the app stinks. This app is worse than worthless. The only way it could be worse is if it had ads, and if it had ads and worked, then it might be tollerable. But no. No ads, but no function either. Apps like this are why the 'poop' emoji was created. 💩
36 people found this review helpful

Patrick
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I payed for a 6 month subscription, but it still shows free. There is no way to confirm in the app. Yesterday I sent two emails with the invoice and all the relevant details. No response. Today I sent two more emails. No response. On their site it says the following: Once we get your email, we'll send a response email with login and password to our ticket system No emails whatsoever. I have been a loyal customer for years and I have never run into problems until now. The app has to be updated
71 people found this review helpful
RapidG apps
April 28, 2023
Hello,
please send email to sales@rapidgator.net with your gpa invoice number.