Ridna CRM

Ridna

About this app

Ridna is a mobile assistant for your Instagram store. Everything that was previously scattered across Direct, notes, and boards is now in one app.

What Ridna can do:

Chats and comments
All messages from Instagram Direct and comments under posts are in one place. No customer question will be lost.

Orders
Manage orders by status — from “new” to “completed.” Discounts, payment, history — everything is at your fingertips.

Products
Catalog with photos, options, prices, and remaining stock. See what’s running out right on the product card.

Customer contacts
Customer database with phone numbers, delivery addresses, and tags. Duplicates don’t multiply.

Nova Poshta
Create a TTN directly from the order card. Shipment statuses are updated automatically.

Payments
Send the customer a payment link via Monobank or LiqPay in one click.

Analytics
Revenue, profit, average check, top products and top customers — calculated automatically.

Ridna is created for Ukrainian entrepreneurs who sell on Instagram. Clear, warm and without unnecessary things — so that you click less and sell more.

Try it for free for 30 days.

What’s new

• Надсилай товар прямо в чат — фото, назва й ціна підставляються самі.
• Відповіді клієнтів на сторіз — тепер із мініатюрою історії.
• Instagram Direct: імена, аватарки й вхідні працюють надійніше.
• Виправили дублювання фото, світлу тему й тексти помилок.