I'd like to love this app, but it failed many times. I tried putting more time on my meter during work and it charged me 0.00 for the amount of hours I needed. After completing the transaction, I left work with a parking ticket. I will try to dispute the ticket, as it isn't fair for citizens to use an app that ensures a parking spot and you end up getting a ticket anyway.
Careful what you ask for... The app itself is putzy to set up, and a bit challenging to dial in sometimes (glitches occasionally, esp with weak cell signal ) but for the most part does what it is supposed to do well. Most people are rating the CONCEPT, not the app....again, app works well, but being charged fees to pay fees to use the street you paid taxes for is ludicrous. Also, spoon feeeding your electronic fingerprint to The Man for the sake of convemiemce is not cool. There's reasons why people dread going downtown anymore.
I love the convienience. I use it daily to park in one of the lots on campus. I don't like that there isn't a feature to add time until you're at the 15 minute warning or right at the beginning when you first park. That part is really unhelpful, otherwise I like it. Haven't used it anywhere but campus, so I can't speak to its reliability elsewhere.
Convenient Sometimes the transaction fee isn't worth the use, but it still comes out overall to be less expensive than parking tickets! I do wish my market had refunds for unused time, but that's not the app's fault.
I had a problem (see "Original Review" below) with the software that was eventually worked out. Since then I've successfully contested 2 tickets due to MKE Park's records. Original Review: No confirmation was received - credit card was charged anyway ,I sent an email to the help desk. Three days later I received a response apologizing for the slow response and stating that my case would be closed unless I responded to the email.
My only problem with this app is that I can't start a new parking session to 'repark' in the same spot I've already parked at once time runs out. I can only park for the maximum time alotted. If I want to start a new session I have to either move my car and find a new spot (hah good luck) or find a physical pay station to pay for the spot. Might be because I haven't let time run out all the way but still, I would be nice to be able to 'feed the meter' from this app.
- Most requested feature: Parking reminder alarm that you can customize
- We now offer parking validations
- Easier ways to choose and manage your payment methods
- You can now easily store and use multiple promo code
- Minor bug fixes