Bert Jan
Normal way to login (username + password) with DigiD doesn't work anymore People who used to do this are not informed. Also using the fingerprint to unlock the app is removed Now the app is useless
1 person found this review helpful
CZ Zorgverzekeringen
June 13, 2024
Hi Bert, the government organization responsible for DigiD has tightened the requirements for logging in to health insurer apps. For this reason, we may only allow logging in via the DigiD app. Indeed, a few more steps than before, but we hope that this explanation will help you understand.
R. Sterenborg
Doesn't work, like, at all. I'm running into a login loop using Digid. Firefox is installed and used, and the Digid app is installed and used. I'm not getting any message telling me there was a failure of any kind. My Digid works fine; I can login on the website using the app.. No, don't advise me to install Chrome, I will never ever use it; I see multiple people having issues, so just make things work. Uninstalling..
11 people found this review helpful
CZ Zorgverzekeringen
January 31, 2022
Our apologies for this inconvenience. Firefox should work fine, so you don't need to install Chrome. Have you reïnstalled the app and cleared your cache and temporary internet files? Otherwise, check the DigiD FAQ (https://www.digid.nl/en/help/error-notifications) or contact us (088 555 7777 of https://www.cz.nl/service-en-contact/stuur-uw-vraag).
Rubén R
After login with Digid it asks me to login again. Tried cleaning data/cache and reinstalling the app to no success. My Digid app works fine, so the problem must be this app. Tried to call customer service: half an hour waiting time. Nevermind, I will do it from the web service. Also: it sucks that it's only in Dutch.
5 people found this review helpful