Mohammad Darmani
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The app is overall good and simple,and I like it. However, a few important improvements and upgrades are essential to compete in your market: 1. Occasional crashes! Fix the bugs... 2. The onboarding surely needs more attention. 3. More payment options should be added, including iDeal! 4. How come paypal sometimes is an option sometimes not? 5. Partner with certain fintech such as Revolout, enabling more clients to register faster.
Hello, thank you for sharing your happiness with us! To many more joyful journeys together 💚 ☺️
Jez0r von Nazaroth
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Bikes are terrible. Customer service is slow and clumsy, like the app itself. Credit expires after 3 months, so occasional use gets very expensive. Almost halve of the bikes are nonfunctional. Trying to end your ride? App crashes and ride (that costs money by the minute) keeps going. Trying to submit a picture of your bike when you're done with it and parked it? App keeps throwing out errors, making your ride minutes longer and therefore euros more expensive.
Viktor G
Changed my mind, this app and service doesn't deserve even 1 star. People please don't count onto them if you late. Ti bikes don't work like at all. They could be fully charge but it don't make any difference because pedaling that piece of garbage is harder then normal rusty 80yo bile. Ap is useless by it self , it show wrong information about bikes and only 1 in 3 times bike will respond to app. If you don't want to ruin your day please stay away
Hello, we are sorry for the experience you had. We value your feedback and would like to investigate the case. Can you send an e-mail to support@go-sharing.com about this?